Runcorn, Borough of Halton
Widnes, Borough of Halton
£19,554 to £26,317 + up to 4% pension (Starting salary dependent on skills and experience)
Permanent, Full-time
Job description

Citizens Advice Halton are seeking to recruit a Debt Caseworker to join their team working from our offices in Halton (Runcorn and Widnes).

To be appointed as a debt caseworker, you should have knowledge and substantive experience of debt casework and advice giving. You should have experience of helping clients manage their debt in a legal advice or financial services sector setting.

To be appointed as a trainee debt caseworker, you should have knowledge of issues affecting members of the public experiencing money problems. You should have experience supporting advice giving in an advice service or customer facing setting.

You must demonstrate that you will be able to deal with a full range of complex debt cases, including advising clients on the management of priority and non-priority debts, insolvency remedies and housing issues such as repossession and eviction, in line with Money and Pensions Service contractual requirements and quality standards.

This post is open to applicants entering at trainee level. Please see the job pack for the post for further information.

Location: Citizens Advice Halton – Widnes and Runcorn (and regular home based working).

Hours: 35 hours per week (Full time)

Leave: 25 days holiday per annum + bank holidays   

Closing date: Wednesday 26th August – 12 noon

Interview date: Within 2 weeks of closing date.  

How to apply: Information pack and application form are available to be downloaded from our website.

We value diversity, promote equality and challenge discrimination.  We encourage and welcome applications from suitably skilled candidates from all backgrounds and sections of the community.

Posted on: 06 August 2020
Closed date: 26 August 2020
Tags: Advice, Information, Finance