Citizens Advice Lancashire West
Chorley, Lancashire
£30,000 - £35,000 per year
Permanent, Full-time
Job description

Head of Operations

Location: Travel is required across our geographical area of benefit which includes the local authority areas of Blackburn with Darwen, Chorley, South Ribble, West Lancashire and Wyre.

Salary: £30,000.00 to £35,000.00 dependant upon experience
Hours per week: 37
Type of contract: Permanent

The role:
Head of Operations As a member of the Senior Management Team you will lead on the delivery of high quality advice and information across a wide geographical area with diverse delivery channels.

The successful candidate will be an experienced manager, with skills and expertise in people management and a can do attitude.

The role will require good analytical skills and a desire to increase efficiency across all areas of responsibility.

You should be educated to degree level or equivalent with excellent PC literacy skills.
Experience of working within a Citizens Advice setting is not essential.

The post will be based at Chorley/South Ribble offices.

Travel will be required throughout the geographical area of benefit of Citizens Advice Lancashire West.

Terms and conditions 21 days paid holiday, 8 bank holidays and a Christmas Closedown at the discretion of the Trustee Board.

Long service leave entitlement: 1 day for each completed year of service over four years up to a maximum of five extra days leave per year.
8% non-contributory pension.

Further details of this scheme will be provided to the successful applicant at offer and contract stage.

We also offer salary sacrifice pension, which provides a tax-efficient method for employees to contribute to their personal pension which is optional and an employee assistance programme.

Closing date for applications: Sunday 14th March 2021
Interview date: Monday 22 March 2021 by google meet with CEO and Chair

Please submit your CV in the first instance  as an expression of interest. You will then be sent the full Application Pack .

Posted on: 18 February 2021
Closed date: 14 March 2021
Tags: IT, Operations