Part time, 28 per week
Fixed-term contract to 31 March 2020
Citizens Advice Liverpool are delivering a service called “Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.
We are looking for 2 x Support Workers with good IT skills to support clients to make and complete their new Universal Credit claim, as well as a commitment to the aims and principles of the Citizens Advice Service. The successful candidates will mainly be based at our new Help to Claim Hub in Liverpool City Centre and will work alongside our Help to Claim Advisers supporting clients who have been identified as needing help with making their Universal Credit Claim.
The support you will provide will include helping clients to set-up email addresses, helping make an online UC claim, assisting them working through claim to do’s and booking identity appointments with DWP. You will also identify appropriate referrals for advice needs outside the scope of this project
For a copy of the job pack, job description and application form, please visit our website.
Closing date for Applications – 12.00 noon – Tuesday 8th October 2019
Interviews will be held – Friday 11th October 2019