Rossendale, Lancashire (On-site)
Accrington, Lancashire
£40,000.0 per year
Permanent, Full-time
Job description

Citizens Advice Services Rossendale & Hyndburn is looking for a Chief Executive Officer to lead and manage our Advice Services. The Chief Executive Officer will build on our passion and reputation to ensure we continue with the provision and development of an effective and efficient organisation in accordance with local and national principles and requirements, meeting both current and future needs.

The Role:

This is an exciting opportunity to take on the leadership of our important services. As Chief Executive Officer you will be responsible for the overall leadership, management and development of the organisation, identifying new and innovative areas of service development. You will work closely with our Trustee Board in determining plans for improvement and sustainability, as well as developing and maintaining relationships with our funders and partners and identifying further opportunities for development. You will ensure legal, financial and best practices are adhered to, promoting the aims and policies of Citizens Advice at all times.

The Candidate:

To take us forward you will have a strong sense of mission and vision, and the ability to inspire people and take them with you. You will have a track record in development and operational delivery of targeted services.

As the ideal candidate you will be someone who works well under pressure in a fast-paced environment, and will be an excellent communicator with demonstrable experience of working with a number of diverse stakeholders.

Citizens Advice experience is not a requirement for this post but an understanding of advice services and of management in the Voluntary Sector are highly desirable.


  • ·       28 days Annual Holiday including 8 Bank Holidays
  • ·       Workplace Pension Scheme
  • ·       Flexible employer sensitive to the needs of today’s workforce
  • ·       Commitment to continued professional development

If you have the skills and experience to lead our locally focused organisation dedicated to assisting and empowering our communities, and help influence changes to local and government policies for the good, then we would love to hear from you.

This work will involve regular local travel and occasional national travel.

We are an equal opportunities employer and welcome applications from people from all backgrounds and with all different kinds of life experiences. We are a Disability Confident Employer and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role.

Citizens Advice Services Rossendale & Hyndburn is an independent local charity and a member of National Citizens Advice providing free, confidential, independent and impartial advice and support to people in our area facing a variety of problems, including debt, benefits, housing, employment and relationship advice. In addition, we gather evidence to influence national and local policy to meet the needs of our local population.

Please note that CVs will not be accepted without an application form.



More about Citizens Advice

Citizens Advice Services Rossendale & Hyndburn is an independent local charity and a member of National Citizens Advice providing free, con... Read more

Refreshed on: 04 January 2022
Closed date: 19 January 2022 at 23:30
Job ref: CEO1
Tags: Senior Management, Volunteer Management

The client requests no contact from agencies or media sales.