Over the last four years we have been on a mission to improve our advice service offer in order to help more people, focusing much of our service development on hard to reach groups and communities. In 2015/16 we supported about 4500 unique clients, this year we are hoping to support over 12,000. This uplift has been achieved from the hard work and dedication of our paid staff and volunteer team, who work together to deliver a great service.
The last 24 months has seen an increase in the number of projects and new services we are delivering. In April 2020 we were awarded the contract to run Healthwatch Rotherham, supporting local people to really have a voice in the development of their health and social welfare services. We have a new partnership project, working with RotherFed, beginning in January 2021, funded by the Big Lottery Foundation to support local people to Make their Money Go Further. We were also awarded a 3 year contract to support local people affected by the 2019 South Yorkshire floods. In total the post will oversee 8 projects with 13 staff.
We want to make Citizens Advice Rotherham a great place to work. It’s fair to say that our volunteers and staff support one another, we have a common mission and we work well together as a team to deliver an amazing service to our local community. We hope you want to join us as we seek to help people living and working in Rotherham with good quality advice and information.
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