London, Greater London

£28,413 - £29,931 per year pro rata

Contract, Part-time, Full-time

Job Description

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Generalist Advice Caseworker

Part-time or full-time (minimum 21 hours per week)

Initially Fixed Term to 31 March 2020

We are looking for an experienced Generalist Advisor to deliver a high quality advice service including undertaking casework and outreach. You will be required to work across all of our offices and outreaches in Southwark according to operational needs. The role includes providing advice to the public and undertaking casework on social welfare law issues.

To be successful you will need to have:

  • One year’s recent experience of providing Generalist Advice to the public. This should include having undertaken casework in welfare rights, employment and housing 
  • An understanding of the advice needs and issues of the local community in a diverse, inner city area
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development

For further information and an application pack please click on the Apply button.

Closing date: 9.00 am Wednesday 24th July 2019

Interviews: Monday 29th July 2019

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark