Citizens Advice Southwark
SE1, London
NJC Scale 6 - £29,194 to £30,754 per annum pro rata
Contract, Part-time, Part-time or full-time (minimum 21 hours per week), Full-time
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Generalist Advice Caseworker   

NJC Scale 6 - £29,194 to £30,754 per annum pro rata

Part-time or full-time (minimum 21 hours per week)

Fixed Term to 31 March 2022

We are looking for an experienced Generalist Advice Caseworker to deliver a high quality advice service. You will be required to work across our three offices in Southwark according to operational needs. The role includes providing advice to the public and undertaking casework on social welfare law issues.

To be successful you will need to have:

  • Six months recent experience of providing Generalist Advice to the public
  • An understanding of the advice needs and issues of the local community in a diverse, inner city area
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

For further information and an application pack please visit our website.

Closing date: 9.00 am Monday 1st February 2021

Interviews Wednesday 3rd & Thursday 4th February 2021   

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark.

Posted on: 15 January 2021
Closed date: 01 February 2021
Tags: Advice, Information, Social Care/Development