Citizens Advice Southwark
Central London, Greater London
Southwark, Greater London
£34,164 to £35,947 per annum pro rata
Permanent, Part-time, 28 hours per week
Job description

Dimbleby & Macmillan Welfare Benefits Caseworker - Post funded jointly by Dimbleby Cancer Care & Macmillan Cancer Support 

”we sort out problems together, for good”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Citizens Advice Southwark provides an outreach welfare benefits advice service in hospitals across South East London for people affected by cancer. Following a recent increase in funding we are seeking to recruit a part-time welfare benefits caseworker, 4 days per week, who will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help.

You must have:

  • Substantial experience of managing your own case load of complex welfare benefits cases and an in-depth knowledge of welfare benefits including those related to disability and sickness
  • An understanding of the issues facing people affected by long-term illness and disability, including cancer
  • Understand, empathise and be committed to the Citizens Advice aims, principles and equal opportunities policies

Closing date: 9.00am Monday 22nd November 2021

Interviews: Thursday 25th November 2021

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Refreshed on: 09 November 2021
Closed date: 22 November 2021
Tags: Advice, Information, Operations