Citizens Advice Wirral
Merseyside
£25,065 per year
Permanent, Contract, Permanent and Fixed Term Position, dependent on funding, Full-time
Job description

Debt Caseworker (or Trainee Debt Caseworker)

Citizens Advice Wirral are looking for a dynamic debt caseworker to assist people to resolve their debt issues. You will empower people to manage their money issues and provide high quality debt advice. If you are not a fully trained caseworker but you would like to train for this role, please apply.

You will be an excellent communicator who has experience of dealing with a range of people with different issues and needs. You will enjoy a challenging role, be able to prioritise your own work, meet deadlines and targets and manage a caseload.

This exciting role, as part of Citizens Advice Wirral’s Money Advice team, will provide information and advice by email, telephone, and face to face.

Knowledge and experience of advice work is essential and skills required include good written and verbal communication skills, ability to use a range of IT systems and accurate recording skills.

Employee benefits include:

  • A flexible working week
  • 25 (pro rata) days annual leave plus bank holidays
  • A contributory pension scheme (subject to a successful 3 month probationary period)

If you feel you are the right person for the role, and would enjoy working as part of a passionate, dedicated team please download an application pack from our website via the Apply button.

Closing Date: 29th October 2021 at 12:00

Interview Date: w/c TBC

Citizens Advice Wirral is an equal opportunities employer and does not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.

Posted on: 04 October 2021
Closed date: 29 October 2021
Tags: Advice, Information, Social Care/Development