Citizens Advice Wirral
£17,499 (Actual-depending on skills and experience)
Contract, Full-time
Job description

Hours: 35 hours per week

This is a 12 month post

Working as part of the Greater Merseyside Money Advice Project (GMMAP) Debt Advice Project Admin/Assessor Assistant will provide administrative support for the project and support the Debt Supervisor, Debt Advisors and volunteers. The post holder will assist the Supervisor with monitoring and reporting.

The postholder will assess clients using an advice framework by telephone or in person, and support them to make next steps such as providing information or agreeing a debt appointment.

The successful applicant will be an efficient and flexible team member who has:

  • Experience of working in an office environment in an admin role and dealing with service users
  • Good IT skills and experience of using a range of IT systems
  • Excellent interpersonal and teamwork skills

Employee benefits include:

  • A flexible working week
  • 25 (pro rata) days annual leave plus bank holidays
  • A contributory pension scheme after 3 months employment

If you have the right skills and would enjoy working as part of a supportive, dedicated team please download the application form from our website.

Closing Date: Friday 20 December 2019 12 noon

Interview Date: 9/10 January 2020

Citizens Advice Wirral is an equal opportunities employer and does not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.

Posted on: 29 November 2019
Closed date: 20 December 2019
Tags: Admin, Support Worker