Department: Expert Advice Team
Contract Duration: 6 months
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
The postholder will be responsible for providing a legal overview across advice areas and organisational projects such as preparations for exiting the EU. The postholder is not expected to be an expert in all these areas but will work with the experts across the team to identify and articulate the expert advice team's opinion and legal advice across our main advice areas. The postholder will work across organisational projects such as exiting the EU and act as a decision maker and figurehead for the expert advice teams views.
The Legal Lead will also manage experts to deliver updated advice or training content for projects, such as Brexit, which cut across multiple advice areas. They will also be responsible for contracting with ad-hoc consultants and external experts as needed to deliver these projects.
The post holder will work closely with the senior experts and experts in each advice area, organisational project leads and the Head of Expert Advice. The post holder will also liaise with the customer journey and learning teams to agree priorities for preparing updated content and supporting decision making regarding the delivery of proactive tactical advice for projects that involve multiple advice areas.
The postholder will line manage two immigration experts in the expert advice team and support the development of a longer term strategy for immigration.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.