England, United Kingdom
Wales, United Kingdom
£38,775 (+ £3,520 London allowance if applicable)
Contract, Full-time
Job description

Location: Flexible within England & Wales

Department: News, Campaigns and Public Affairs

Contract Duration: 12 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The Campaigns and Public Affairs team drives the organisation’s influencing and public awareness campaigns, to deliver positive change for the people we support. We work across a number of different policy areas, for example welfare, debt and energy. 

This is an exciting time to join the team, as we’ve just decided our new influencing priorities. Reporting to the Campaigns and Public Affairs Manager, this role will be responsible for developing and delivering influencing strategies for a specific policy area. You will build strong relationships internally and externally, work with local Citizens Advice to achieve policy change and contribute to team development. 

This is clearly an extraordinary time and a difficult point at which to change jobs and we are committed to making this as easy as possible for candidates. We will arrange interviews by video-conference and ensure inductions can be done in a way that makes the successful candidate feel like a valued part of the organisation. If you'd like to have an informal chat about how your experience could meet the essential criteria, please get in touch.

We are happy to consider flexible working arrangements such as working from home, part-time working, fixed (non-standard) working hours and job-sharing.

Who we’re looking for

We’re looking for someone who is highly motivated and has experience of planning, delivering and evaluating strategic policy or behaviour change campaigns.

You’ll have:

  • strong interpersonal skills, with the ability to build effective working relationships, and establish credibility, with internal and external stakeholders at all levels 
  • excellent written and oral communications skills, using appropriate styles, methods and timing to maximise understanding and impact
  • sound political judgement
  • the ability to work under pressure, with with good organisation, prioritisation and time management skills

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please be aware that we reserve the right to extend the closing date of the role.

Posted on: 31 March 2021
Closing date: 30 May 2021
Job ref: 000988
Tags: Campaigning, Policy/Research
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