Liverpool, Merseyside, North West



Job Description

City Hearts are currently recruiting for a caseworker to work within the Anti-Trafficking Team of the organisation. This role will require the successful candidate to casework individual Victims Of Human Trafficking; to assess their needs and connect with local services to meet identified needs, empowering them towards independence. 

City Hearts was founded in 2005 with a mandate to fully restore those with a history of vulnerability and exploitation. We began with a single home to help women with life controlling issues and shortly after welcomed our first survivor of Modern Slavery. Since then we have expanded dramatically across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life-controlling issues.

The Role:

To key work individuals and families identified as Potential Victims of Modern Slavery within safehouse accommodation

Helping secure move-on strategies for the client to transition into independent living

Working as part of a team of caseworkers and support workers

Arranging appointments for individual Victims of Modern Slavery

Following up all the paperwork and details of Victims of Modern Slavery in adherence to the terms of the contract

Ensuring progression of Victims of Modern Slavery through the system within the required time frame

Promoting City Hearts in adherence to the terms of the contract - this may include attending events on behalf of City Hearts as a whole

The Candidate:

Support work experience (desired but not essential)

Creative and keen to share ideas

Ability to work in a team

Ability to work under pressure

Good communication skills

Good organisational skills

Good people skills

Ability to research

Ability to advocate

Consistent, reliable and professional


28 Days Holiday (based on 40 hour working week)

Perkbox - local / national discount scheme + app

Training / Career Progression

Various courses - personal and professional development

On-going support

Group supervision regularly - share best practice

Closing date for the role is midnight on 18th December. Interviews to take place 21st December.

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