Manchester, Greater Manchester
£20,500 per year
Contract, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

We currently have an exciting opportunity for a Caseworker within our Outreach Support Team. In this role, you’ll be responsible for supporting survivors of modern slavery currently within the National Referral Mechanism who are living within the community. The role is to assess and respond to client needs, signpost clients to local services to meet identified needs, and to empower clients to take steps towards independence. You will also work in an agile and responsive team environment providing a great standard of support for clients. 

• Providing casework support for Survivors Of Human Trafficking across the North West.

• To be the named caseworker for 5-8 higher needs clients, and work alongside other caseworkers to support a number of lower need clients

• To work effectively as a team, including giving responsive feedback and handover information to Line Manager, and colleagues where there is a shared caseload.

• To independently meet deadlines, including accurately recording and logging support hours, documenting relevant client information and completing other administrative paperwork in adherence to the terms of the contract.

• To risk assess and take appropriate steps to safeguard clients.

• To follow ECAT requests and meet KPIs set by contractors.

• Ensuring all clients receive the full protection/support of the EU convention, as laid out in article 12 of the ECAT.

• To arrange appointments for individual clients, and liaising with organisations and individuals regarding clients in a professional manner.

• In Outreach - Visiting clients face to face (where suitable) a minimum of once a month, taking into account what is reasonable to meet that client’s needs.

• Meeting clients in an appropriate environment, including using remote sessions where needed.

• To ensure the progression of clients through the system, including journey planning and move on strategies, within the required time frame.

• To regularly attend supervision meetings with Line Manager.

• Adhering to all internal procedures regarding City Hearts and any legislation.

• Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.

• Being placed on the Drop In rota to support clients where required.

Additional documents
Application Form (.docx)
Recruitment Monitoring Form (.docx)
Outreach Caseworker (.pdf)
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More about City Hearts UK
City Hearts UK

City Hearts was founded in 2005, beginning with a single home to help women with life controlling issues, shortly after we welcomed our first s... Read more

Posted on: 29 April 2021
Closing date: 14 May 2021
Tags: Advocacy, Social Work
Job closes in 2 days
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