£8.37 per hour
Contract, Part-time
Job description

City Hearts are currently recruiting for a casual Health & Wellbeing Worker to work within the North West Modern Slavery team. This role will require the successful candidate to meet the additional needs of service users working alongside the accommodation and outreach teams to improve the quality of life, raise aspirations and accelerate survivors towards independence and true freedom. To ensure a high standard of service provision and to ensure all standards for CH (City Hearts) and SMSco (The Salvation Army Modern Slavery contract) are upheld.

City Hearts was founded in 2005 with a mandate to fully restore those with a history of vulnerability and exploitation. We began with a single home to help women with life controlling issues and shortly after welcomed our first survivor of Modern Slavery. Since then we have expanded dramatically across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year, as well as continuing to house and support women with life-controlling issues.

The Role:

  • Primarily work as part of the Health and Wellbeing team delivering our drop-in programmes
  • Contract offered as casual hours, however successful candidate would be required to work most Mondays (Liverpool), and preferably have availability to work irregular Wednesdays and Thursdays (Manchester or Bury) throughout the year, covering annual leave, when required/if available
  • Work alongside women and families to deliver health and wellbeing outcomes, helping clients to act within community together, grow in confidence with meeting new people from different cultures and countries, and feel supported by those around them and City Hearts staff
  • The shared goal is to raise their quality of life, hopes and aspirations, encouraging them to adopt a more positive outlook
  • Interacting positively with survivors of modern slavery, encouraging and engaging with them over food, crafts, activities
  • Set up and pack down
  • Some food and craft preparation

In addition to the above duties, Health and Wellbeing workers support the whole team in the following flexible manner:

  • Flexible working over City Hearts outreach, drop in and accommodation projects
  • Complete one off client visits, if required
  • Assisting with ISP client needs via drop in’s
  • Helping with administration and financial operations as needed to track and record all work carried out
  • Adhering to all internal procedures regarding City Hearts, the Safe House and any legislation
  • Promoting City Hearts in adherence to the terms of the contract – this may include attending events on behalf of City Hearts as a whole
  • As required being flexible and able to cover last minute emergencies
  • Be able to carry out detailed and effective record keeping and handover procedures

The Candidate:

  • Ability to work to deadlines
  • Ability to work in a Team
  • Ability to work under pressure
  • Good communication skills
  • Good ICT skills
  • Good organisational skills
  • Good people skills
  • Ability to research
  • Ability to advocate
  • Consistent, reliable and professional.


30 Days Holiday (based on 40 hour working week)

Sleep shift pay supplement

Perkbox - local / national discount scheme + app

Training / Career Progression

Various courses - personal and professional development

On-going support

Group supervision regularly - share best practice

Closing date for the role is midnight on 12th July.


Posted on: 20 June 2019
Closed date: 12 July 2019
Tags: Social Care/Development, Support Worker