Civitas Recruitment are excited to be working with a fantastic youth homelessness charity to help source their new Assistant Housing Worker. The charity has an international link however its core focus for this arm will be working on youth homelessness within the London Boroughs. This vacancy will be within East London, Hackney & Islington and will work with the housing team to provide operational support including reception cover, handling resident queries etc.
Who we are looking for?
Due to the sensitive nature of the work and its residents you will ideally be an empathetic and diplomatic individual, confident with strong communication skills both verbal and written. You will have previous experience of working within a customer facing operational/customer service environment. You will possess self-drive, enthusiasm and have an interest in working within the youth and homelessness sector. You will also be confident in using Microsoft packages including excel, word etc.
Previous experience of working in housing or qualifications gained eg within customer service or Information and guidance will be an advantage but not essential. This is a great opportunity for the right person to develop a career in the nonprofit sector. Please note that due to the high volume of applicants only shortlisted candidates will be contacted.