Bristol, City of Bristol
£30,416 per year plus benefits
Permanent, Full-time
Job description

Hours: 36 per week

Location: South West (covering various hospital sites in Devon, Cornwall & Somerset)

RNIB is pleased to announce this exciting opportunity to join the RNIB’s Eye Care Support Services (ECSS) Team.

In this role, you will be a vital member of the team providing operational line management support to Eye Clinic Liaison Officers (ECLOs) including their ongoing training, supervision and motivation. You will also participate in the strategic and business planning processes, ensuring the inclusion of ECLOs, patients, clinical leads and commissioners as well as other key stakeholders throughout the process. 

Working with the Head of ECSS, you will help in developing and maintaining key relationships with health and social care networks to ensure that RNIB reach more people earlier, at the point of diagnosis and point of need.You will also be responsible for maintaining excellent contract relationships with clinical teams and commissioners for each hospital site to ensure future funding of established services.

You will have a vocational qualification in management, advice and guidance, or equivalent experience in successfully delivering advice services. You will also have experience of working with blind and partially sighted people and an understanding of their needs with knowledge of key stakeholders involved within the ECLO type services.

You will have good management skills including communication and organisation skills, together with being a proficient user of databases and Microsoft Office packages. 

Supporting ECLOs in multiple hospitals this role involves extensive travel across the South West region which is served by the South Western Railway.

In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:

  • 26 days holiday per year (plus bank holidays), which increase with service
  • Excellent pension schemes

For further details and to apply please click the apply button. 


We’re the Royal National Institute of Blind People (RNIB Group) and we’re here for everyone affected by sight loss. Working for us means working for one of the UK’s biggest charities, supporting almost two million people living with sight loss in the UK.

Posted on: 09 July 2019
Closed date: 08 August 2019
Job ref: REQ0000478
Tags: Advice, Information, Management