This role is key to the smooth running of Colostomy UK’s small, but busy, Reading office and our Support Services.
You will be involved in supporting ostomates, when they call our helpline, as well as speaking with our volunteers and healthcare professionals we work with. You will receive training to do this, but need to be a confident communicator, who is happy dealing with people of all ages and backgrounds.
On a day-to-day basis you will undertake a range of administrative duties including everything from opening and distributing the post, to writing letters to our supporters and keeping tabs on our stock levels of support literature and stationery. You will also be responsible for inputting new records and updating existing records on our Salesforce database, using the latter to run reports and extract a variety of data. Attention to detail and a sound working knowledge of Salesforce (or at least databases) is therefore essential. You must also be proficient in using common office software (MS Word, Excel and Outlook).
In addition to the above, you will be assisting our Finance Manager and our Fundraising and Development Manager. This involves everything from paying invoices, managing petty cash, handling incoming cheques and cash, and preparing the banking, to organising mailings to donors and trust funds and providing back office logistical support for specific projects.
To fit in with Colostomy UK’s small, dedicated team, you need to be passionate about helping people and fighting for a good cause. When it gets busy, you must be prepared to roll up your sleeves and wade in to help, even if it means making the coffee.
The role of Support and Finance Coordinator is interesting and varied but demands a highly organised person. In addition, with lots of tasks on the go simultaneously, you will need to be flexible in your approach to work, able to manage your time effectively and use your initiative to remain productive with minimal input from others.
The client requests no contact from agencies or media sales.