Comic Relief
London, Greater London
£68,000 - £75,000 per year
Permanent, Full-time
Job description

Head of People

£68,000 - 75,000pa

London, and currently remote

The Head of People is responsible for leading, delivering and supporting the People and Culture strategy of Comic Relief. This will be achieved through innovation, design and delivery of human resource process and activity that empowers Comic Relief staff to deliver the organisation’s vision and mission.

This position provides strategic and operational expertise to the CEO, Executive Directors and senior management while leading and coaching a dynamic HR team. As a key member of the senior team you will lead the organisation in employee relations, performance and talent management, organisational design and development, engagement, reward and recognition, HR Systems, change management and reporting.

The postholder is also responsible for overseeing facilities management and travel management and is the organisational lead for health and safety policies, procedures and practices.


Human Resources

  • Delivering an HR function that both internal and internal stakeholders seek to work with
  • Identifying, developing and cultivating the ‘Comic Relief Culture’.
  • Championing strategies that create a culture supporting the Comic Relief vision, mission and business goals.
  • Recognising and lead initiatives that maximise the engagement of Comic Relief staff.
  • Providing timely strategic and operational business partnering skills to the Executive Team, CEO and The Board of Trustees based on an in depth understanding the organisation and challenging what is possible.
  • Developing, enhancing and innovating all people policies to deliver and strengthen the ‘Comic Relief Culture’ and the business goals of the organisation.
  • Identifying and supporting all work performance and talent management activities to ensure the ‘Comic Relief Culture’ and the business goals of the organisation.
  • Acting as staff point of contact in respect of the organisation’s complaints, whistleblowing and raising concerns processes.
  • Working as part of the senior team by providing organisational support and develop services as directed by the Executive Director.
  • Supporting Comic Relief through effective change management strategies.
  • Providing expertise in workforce planning and structure to maximise business efficiency.
  • Actively recommending, participating in and advising on business organisational development initiatives and opportunities.
  • Leading on and promoting values of collaboration, fairness, transparency, diversity and inclusion in all that we do.
  • Leading all employee relations activity and communications, achieving positive outcomes for the organisation.
  • Ensuring all staff are welcomed and are provided a safe and inclusive work environment.
  • Advising and coaching staff so that they are empowered to reach their goals and work performance expectation.
  • Driving the highest standards of HR effectiveness by being very good at everything transactional.
  • Developing effective communication strategies and processes to streamline business.
  • Report key HR metrics that demonstrate effectiveness, cost saving and business outcomes.
  • Overseeing and streamlining Comic Relief payroll services.
  • In following all financial policies, procedures and practices ensuring that all activities represent the best value for money of services being commissioned.
  • Carrying out other duties commensurate with the nature and level of this position.


  • Responsible for responding to new working practices and understand the impacts on working spaces and the workforce wellbeing.
  • Oversight of the management of the office space and working environment (and remote working environments, as much as is possible), including security, maintenance, refurbishments, renovations, space and resource allocation and management of 3rd party contractors.
  • Ensuring the delivery of a professional facilities service, to include reception, reactive buildings and grounds maintenance, office supplies and consumables, security and related office services.
  • Being responsible for ensuring the organisation complies with its health and safety responsibilities and fulfils these correctly.


  • Oversight of all aspects of travel relating to organisational duty of care, risk, safety, security, authenticity, cost effectiveness, and tackling climate change.
  • Accountable for developing Comic Relief’s travel policy and practices to ensure safety and wellbeing balanced with ethical, immersive and impactful experiences.


Education & Qualifications

  • CIPD qualified / Relevant People Management qualification.
  • Previous extensive experience in an HR role at management level.
  • Evidence of continuous professional development.
  • Experience, Knowledge and Understanding
  • Proven experiences at a senior level of leading and inspiring a successful HR team in a people and service focused organisation.
  • Strategic understanding, and operational delivery, of people agendas and best in class practices covering attraction, recruitment, performance management, employee.
  • Engagement, talent management and organisational change and development including culture change and development.
  • Experience of developing and embedding people‐focused strategies to deliver commercial and other business objectives.
  • Significant experience of leading organisations, senior managers and teams through organisational change driving a performance culture and developing high performing leaders, employees and teams.
  • Proven capability of operating as a trusted advisor to the CEO and executive team.
  • Agility in thinking and practice to be flexible in ways of working and service delivery ensuring that the highest standards of integrity, effectiveness and efficiency are always maintained.
  • An understanding of facilities management and health and safety legislation (desirable attribute).

Personal Characteristics

  • A role model of collaborative working, valuing and developing employees.
  • Confident and effective communication and engagement.
  • High levels of commitment to the achievement of‐business objectives.
  • Articulates a clear vision in the day to day delivery of services.
  • A strategic and innovative thinker who can translate strategy into operational and project plans and business and commercial goals into a highly engaging and robust People Strategy.
  • Able to manage information and interpret and present high quality written, oral and numerical information.
  • Able to inspire others to deliver great customer service.
  • Proven ability to challenge, influence and do things differently with positive business benefits.
  • Proven ability to build and manage budgets effectively.
  • Resilient, determined to positively overcome barriers.

To apply please visit our website via the link.

Role closes - 12:00pm, 13th Oct 2020 BST (Europe/London)

Posted on: 25 September 2020
Closed date: 13 October 2020
Tags: Human Resources, Senior Management