Administrator Jobs
Focused on developing cultural and accessible opportunities for new and existing audiences, building local and long-term relationships, embedding meaningful and relevant ways of working with young people and collaborating with artists, partners, programme team to create impact. Emphasising an audience-centred approach, this new role has been established to develop and deliver new initiatives and engagement projects that bridge the gap between artistic programme and communities.
Key aims include:
• Platform new narratives, underrepresented perspectives and reflective discourse to widen audience engagement
• Futureproof the creative industry for generations to come through inclusive pathways and progression routes – supporting young people that enter the programme to expand and grow skills set and build the talent pipeline.
• To produce programmes that have impact by ensuring effective implementation of the Learning and Engagement and Audience Development strategy.
Strategy
• Deliver on the ICA’s vision and mission, the L&E strategy, audience development targets, increasing reach to work with diverse audiences, working to team targets and SMART objectives. Promote equality and inclusivity in all aspects of work.
• Instigating new collaborative models to engage with contemporary society that leverages the ICA’s assets as a resource.
Programme delivery
• Working closely with the Head of Learning and Engagement to devise and produce ICA’s Learning and Engagement programme, including co-creating with young people on our core youth projects (ICA Creatives and youth forum), monthly talks programme, book launches, symposia, workshops (inc reading groups), residencies.
• Developing programme that is responsive to the artistic programme and audience need.
• Develop and maintain partnerships with institutions including higher education and third sector for collaborative purposes and to grow new audiences.
• Liaise and collaborate with the Bookstore Manager on creating opportunities in line with the talks programme and book launches. 
• Ensure programmes are accessible, in content, language and reach.
• Contracting freelance artists, facilitators, and other collaborators, ensuring they understand and apply the organisation ethos and policies in their approach to work.
• Devising and delivering new online content opportunities, that create programme visibility, promote and target audience reach, including contributing towards digital strategies (in collaboration with comms team).
• Contribute to and participate in a collaborative working environment, including weekly team discussions and other conversations.
Finance Management
• Manage the project budget ensuring both quality control and good value for money, including authorising expenditure via any payment method, tracking all transactions, and tracking actual, committed, and forecast (uncommitted) costs. With oversight from Head of L&E.
• Track income, request sales invoices, and submit a third-party audit trail for all income received.
• Reconcile project budgets and cashflow to our accounting system monthly, in collaboration with the Finance Manager.
Comms & Marketing
• Work to maintain the profile of ICA and our projects.
• Work with the Communications Team to plan and deliver communication and participant recruitment campaigns and implement appropriate strategic marketing for each project.
• Arrange photography and video documentation as necessary.
• Write copy in line with ICA guidelines to promote programme
General Administration
• Ensure all day-to-day project administration is carried out efficiently and appropriately.
• Maintain that all project activity and outcomes are carried out in line with ICA’s policies and procedures, including and not limited to insurance, liability, health & safety, safeguarding, privacy & data protection, access, equity, diversity, inclusion, safer spaces, and anti-racism.
• Work in a sustainable and environmentally conscious manner in the production and presentation of ICA programme.
• Maintaining data collection to contribute towards evaluation, tracking monitoring information to monitor impact.
KEY REQUIREMENTS:
• At least 5 years’ experience of working effectively as a producer in the cultural sector within a participation / learning / engagement context
• A strong track record of producing programmes that respond to audience need and create impact
• Experience working with diverse audiences including young people and communities
• Knowledge of access, diversity, equality and inclusion, anti-racism policies in the cultural sector.
• Growth specific mind-set; adaptive and fresh thinking in new approaches to engage audiences
• Experience of working with artists and supporting them in complex project delivery
• Excellent project management, administrative and organisational skills
• Good numeracy and project budgeting skills
• IT literate and confident across a range of programmes and platforms
• A strong written and oral communication skills with an ability to communicate effectively with a diverse group of people
• Awareness of safeguarding management principles and best practices
• Keen interest in contemporary culture and shifts in generations and society.
Kensington & Chelsea Social Council (KCSC) works to empower and support voluntary and community organisations to improve the quality of life for residents in Kensington and Chelsea.
Events Administrator
We are seeking an organised, dynamic, and flexible administrator to support our extensive events calendar. This includes large assemblies, forums, and training sessions. The post-holder will maintain accurate attendance records on the database and maintain membership details. They will collaborate closely with staff across teams to ensure that all aspects of organising events are covered from the planning to evaluation stage.
The successful candidate will be very IT savvy with high levels of literacy. They will have solid experience of providing effective administrative support to a range of people and functions within an organisation, as well as experience of planning and administering a range of training activities and network meetings. Our staff are expected to have a positive influence on culture and values within the organisation and reflect those positive values externally with stakeholders.
Internally the job title will be Programme Support Officer.
Closing Date: 22 April 2024
Ref: KM 1209
We have an exciting opportunity for a well-organised individual with a pro-active mindset to join our Northern Ireland team as Programme Support Officer.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
- We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
- Enhanced parental leave.
- Private BUPA insurance.
- 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
- Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
The Northern Ireland team sit within the Energy Directorate of Energy Saving Trust. In Northern Ireland, our main focus is to deliver the Northern Ireland Sustainable Energy Programme (NISEP), but we also are involved in other areas of work and deliver campaigns helping NI householders save energy and money.
There are currently four programme support officers who work very closely to support each other in delivering NISEP and report into the project manager of the team. The team also includes an assistant programme manager and is headed up by the programme manager for NI. The team collaborate with external stakeholders regularly and other teams of Energy Saving Trust.
The role
The programme support officer will be focusing on enabling people in Northern Ireland create warmer homes, reduce their energy bills, and lower their carbon footprint.
NISEP is an £8 million grant programme that provides funding for energy efficiency measures for domestic and commercial properties. Energy Saving Trust are the programme administrator of NISEP on behalf of the Utility Regulator in Northern Ireland.
The role will provide you with an inspiring opportunity to develop your programme management experience, and develop your knowledge in the Energy Access sector, helping our vulnerable customers.
What you’ll do
- Support the smooth running of the Energy Saving Trust NI programme work, ensuring compliance with processes and procedures.
- A strong focus on the administration of NISEP, including assessing payment claims; reviewing and analysing interim reports as well as other NISEP tasks.
- Liaise with external stakeholders as well as with Energy Saving Trust staff in other offices.
What you’ll bring
- You will be an excellent communicator and will be comfortable dealing with people at all levels. You will develop positive working relationships with all NISEP primary bidders, working closely with them on a day-to-day basis.
- Strong administrative and numeric skills as well as excellent attention to detail and a prolific knowledge of Microsoft Office, particularly Excel and Word.
- Excellent organisational skills and an understanding of the importance of meeting service level agreements (SLAs).
To apply
Please click 'apply online' to apply via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.
Applications close 23.59, 22 April 2024. Interviews are intended to be held week commencing 29 April 2024.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. We will do our very best to support you.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.
Using Anonymous Recruitment
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for an enthusiastic events administrator to join our Competitions team at the Angling Trust. Your mission will be to support our gold standard domestic, national, and international competitions and events.
You’ll work closely with our Head of Competitions and Senior Competitions Administrator, handling a full range of administrative tasks for customers, members, and colleagues.
This is a permanent, full-time role that suits a motivated events administrator who’d like to work alongside a very passionate and supportive team—although our day-to-day can sometimes be demanding, we’re flexible and family-friendly.
What you’ll be doing
· Supporting the planning, preparation, and delivery of our domestic, national, and international competitions and events with the goal of achieving excellence in competition delivery as well as growth in our programme and memberships
· Financial recording, monitoring, and reporting of competitions and events as well as regularly liaising with our finance team, using our iCompleat system to process purchase orders or payments / refunds, and supporting the preparation of annual competitions budgets
· Attending competitions or events as required as well as providing administrative support to colleagues, volunteers, committees, and national teams
· Proactively handling day-to-day correspondence and telephone enquiries, supporting the administration of the competitions webpages and CRM system, and collaborating with your team to produce social media content and press releases
Who you are
· You’re a confident events administrator with a very high standard of customer care and a proven ability to build strong, positive internal and external relationships
· You shine autonomously whilst working within a small team and you have a flexible approach—you’ll be happy to manage a varied workload and ready to pivot with changing priorities
· Numeracy and organisation are some of your strengths and you’re tech savvy, so you know your way around platforms such as Microsoft Office 365 and SharePoint
· You’re self-assured, capable, diligent, and detail-oriented with a proactive attitude—and willing to own your continuous professional development
What will make you stand out
· An interest in angling—particularly competition angling
· Familiarity with CRM systems, Wordpress, or updating webpages
· Experience working with volunteers
What’s in it for you
· Salary of £23,920 per annum, plus contributory pension
· Hybrid (remote, field, office—as required) with space available in our Ilkeston (Derbyshire) office
· Flexible working across 37.5 hours per week (some evenings or weekends—as required)
· 25 days holiday (plus public holidays) later rising every year up to 28 days
· Laptop and telephone as well as any mileage, expenses, and TOIL
Who we are
The Angling Trust is the national governing body in England representing fishing—one of the country’s largest participation sports. We are a not-for-profit organisation with a mission to fight for fish, fishing, and the environment—creating opportunities for all within society to experience fishing in a healthy aquatic world.
We collaborate with Fish Legal, a separate membership association that uses the law to protect the rights of its members throughout the UK whilst fighting pollution and damage or other threats to the water environment.
This is an exciting opportunity for you to join a team responsible for the development and administration of domestic, national, and international competitions and events—supporting competitions committees and the England national teams, liaising with competitions volunteers across game, coarse, and sea angling, as well as managing the marketing and communications of competitions.
Want to join us?
We believe a diversity of backgrounds, experience, and opinions builds the strongest team, so we encourage those from under-represented groups to apply—we are members of the Sporting Equals Charter and we’re actively participating in the Sport England sponsored Inclusive Employers development programme.
Email our HR Manager, Mattelynn Romano, if you'd like to arrange an informal chat about the role.
When applying, please submit your detailed CV and an informal covering letter with a bit more about how you will add to the mix of our Competitions team with your skillset, perspective, background, or thinking style—and how you might be just what we’ve been looking for!
If you don't tick every box, but you feel this role is for you—we’d still love to hear from you.
Please only apply if you have the right to work in the UK.
We take your privacy seriously and will only use your personal information to administer your application for this role—we will never pass your details onto a third party. We may contact you by email or telephone about the progress of your application. This processing is conducted lawfully based on legitimate interests.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As the Administration and Liaison Officer you will be the primary point of contact and the face of the Rugby foodbank for all stakeholders. You will need to have excellent administration and communication skills as you will be our contact point for volunteers, clients, voucher issuing agencies, food and financial donors. In partnership with the Service Delivery Manager, you will guide the development of the foodbank project including its material resources, financial assets, reputation, partnerships and volunteer body.
Your key skills will be effective communication and the ability to work with all types of people from every kind of background. You will engage with volunteers, clients, Trustees and external agencies such as statutory agencies, churches, schools and businesses to maximise engagement. You will need to be a flexible team member with the ability to balance duties according to the needs and opportunities of the organisation. You will be an outgoing self-starter who is confident working on their own initiative as well as part of a wider team.
Our stakeholders are primarily our volunteers, clients, voucher issuing agencies including statutory and community groups, food and financial donors from the community including churches and other faith groups, schools, other charities and businesses, our Trustees and staff.
Our Values: Compassion, Respect, Integrity, Faith and Community
At Hope4, (operating via the Hope Centre and Rugby foodbank), we believe that everyone has the right to have a place to call ‘home’, somewhere that is safe, secure and sustainable, and enough food even when in a crisis. We also believe that everyone should have the chance to realise their hopes and ambitions and as a charity, our clients are at the heart of what we do. Although Rugby is a small market town, in 2023 we supported over 190 people at our Day Centre and provided over 6000 food parcels at our Foodbank. Our staff and more than 80 volunteers are crucial to making this happen. Rugby foodbank is part of the Trussell Trust network of foodbank and operates within their operating model. The charity is founded on Christian principles and works to address homelessness and food poverty in the Borough of Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background. Hope4 is the overarching charity name overseeing all operations of the Hope Centre and Rugby Foodbank.
For more details see the full job description and person specification.
The client requests no contact from agencies or media sales.
Office Administrator - Donor Communications and Volunteer Liaison
Friends of the Holy Land are looking for an energetic, dedicated individual to join our fast-moving, growing charity.
Friends of the Holy Land has a small network of volunteer supporters around the country and an expanding number of financial donors. This new role will be responsible for communicating with these two communities, with a focus on preparing monthly emails to supporters, monitoring and moderating social media accounts, liaising with external partners to deliver external communications, developing donor stewardship and growing our volunteer network.
The role will also be required to help with regular office duties and will need to be familiar with all aspects of administrative support for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters across the UK and with our partners in the Holy Land, and be competent in creating communications.
Essential Qualifications and Skills
- Office experience
- Must have strong computer skills using Microsoft office (ideally Office 365). CRM training will be provided as necessary
- Excellent written and verbal communication and inter-personal skills
- Ability to proof-read with attention to detail
- Ability to write and design short communications, e.g. emails, posters (ideally)
- Pro-active with the ability to multi-task and work independently and with changing priorities
- Confident phone manner and a friendly demeanor - be a 'people person'
- Be comfortable working in a faith-based environment
- As part of a small team, a problem-solving, can-do attitude is necessary along with an unflappable demeanor
- Experience of CRM systems helpful but not essential
- Experience managing Social media accounts desirable
This is a full time post and will be office based in an easy location with parking.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
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Brain Tumour Research is looking for a Supporter Care Administrator to provide support, and to help our donors and supporters fundraise, in turn building connections to ensure a lifetime relationship between the charity and individual.
Supporter Care Administrator
Location: Head Office, Milton Keynes
Salary: Circa £23,000 per annum
Hours: Monday to Friday, Full Time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
As Supporter Care Administrator, you will be a key part of the thanking process, writing letters to donors and supporters as well as providing help with fundraising. The purpose of this is to build a lifetime relationship with our supporters, from start to finish and beyond.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience of working with members of the public and/or volunteers
- Excellent written and communication skills
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 28th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Administration, Support Care, Support Care Administrator, Supporter Care Assistant, Charity Administrator, Fundraising Administrator, Charity Assistant, Office Administrator.
No agencies please.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Senior Administrator - Orkney Native Wildlife Project (Fixed Term)
Reference: MAR20244393
Location: Orkney Native Wildlife Project – Kirkwall Office
Salary: £24,890.00 - £26,720.00 Per Annum
Hours: Full-Time, 37.5 hours per week
Contract: Fixed-Term role until December 2024
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The Orkney Native Wildlife Project is looking for a motivated senior administrator who can support a busy team to facilitate delivery of the work programme and ensure an effective office working environment. The Orkney Native Wildlife Project started in 2018 and is a partnership between RSPB Scotland, Nature Scot and Orkney Islands Council. Its purpose is to work with local communities and landowners to undertake the world’s largest stoat eradication operation and safeguard the unique and internationally important native wildlife of Orkney. This is an exciting and varied role that presents a fantastic opportunity to support a large team in making a real difference for nature!
To make a success of this opportunity, you will be a capable senior administrator with the ability to work well with a broad range of people, whilst having strong office administration skills to ensure the smooth running of the team.
What's the role about?
Stoats were first reported in Orkney in 2010 and their presence threatens a variety of species including the unique Orkney vole, hen harriers, short-eared owls, red-throated divers, waders and seabirds which attract wildlife enthusiasts all year round making a significant contribution to the local economy
Funded by the National Lottery Heritage Fund (NLHF) and EU LIFE alongside partner contributions the project is now in a key implementation stage and we are looking for a strong administrator who can support the busy team. As the Senior Administrator, you will be expected to:
- Provide comprehensive business administrative support to the project team, including financial processes, travel and accommodation, events, organising and maintaining materials and equipment, diary bookings and maintaining SharePoint websites.
- Provide a dedicated administrative support service to the steering group, project board and Technical advisory group, including diary management, drafting letters and other communications, organising travel, accommodation and meetings
- Oversee the day-to-day management of the office environment to ensure the office is an efficient, effective and safe place to work.
- Provide comprehensive support to recruiting managers where required for all aspects of the recruitment and induction processes
As the Senior Administrator for a large multidisciplinary team, timely and efficient office management is essential to meet multiple, sometimes competing deadlines. Experience is required in Microsoft Office applications, document management and team collaboration tools with internal and external partners. An ability to communicate effectively with a wide range of audiences is essential. Other duties will include organising meetings, taking minutes, organising small and large-scale events, as well as supporting the day-to-day running of the office. Effective teamwork and the ability to work on your own initiative will be vital in this role and you will be expected to continually look at ways of improving office procedures.
Essential skills, knowledge and experience:
- Extensive knowledge of Microsoft Office applications (especially Outlook, Word, Excel and PowerPoint, MS Teams, SharePoint), plus the ability to impart this knowledge on to others.
- Knowledge of document management and team collaboration tools.
- Able to communicate effectively with a wide range of audiences whether by phone, email or in person.
- Able to organise meetings and events, from small up to very large (hundreds of attendees), and coordinate all aspects of the meeting or event logistics.
- Able to make the best use of time particularly when under pressure from competing priorities.
- Able to identify and act on opportunities for continually improving ways of working.
- Able to deal with confidential and sensitive information appropriately.
- Able to take meeting notes and minutes clearly and concisely.
- Experience of providing administrative support within a large and complex organisation.
- Experience of office management and maintaining a safe working environment.
Desirable skills, knowledge and experience:
- Experience of managing and reporting financial information.
- Knowledge of budget management terminology and processes.
RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Sunday, 21st April 2024
We are looking to conduct interviews for this position from 29 April 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process, you will be asked to provide a copy of your CV and complete a full application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
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The school is seeking an enthusiastic and skilled administrator to undertake a key role in the maintenance and analysis of all school data, to provide administrative leadership and support for all the school’s outreach activities, and to be the key administrator for school admissions activities.
This post represents an interesting opportunity for someone passionate about outreach and widening participation to bring their analytical skills to a highly motivated group of staff and students at a school where the effective and intelligent use of data is highly valued and is one of the key reasons for our outstanding success. It will be of interest both to those who work in the data management industry and wish to expand into social mobility and outreach work as well as to those from a professional outreach and widening participation background with good data analysis skills.
The client requests no contact from agencies or media sales.
To coordinate Edinburgh Food Project’s internal and external communications, and to provide administrative support to the fundraising team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Thurrock CVS are passionate about supporting, developing and promoting the Voluntary, Community, Faith and Social Enterprise Sector, and recognise that as a sector, we are better together.
We are looking for someone who can take a lead in supporting three of the four key functions of infrastructure and includes leadership & advocacy, partnerships & collaborations and capacity building for the sector. These characterise the role of Thurrock CVS and help to support and strengthen locally based voluntary, community, faith and social enterprise organisations and showcase the strength and worth of the sector.
In addition to the support to the sector, you will manage a fund developed to support the sector, overseeing the administration and governance of the fund, and supporting a wider team in building relationships with businesses to drive the social responsibility agenda.
We are looking for someone with experience of working and developing the VCFSE sector, including organisational structures such as in incorporated charities, CIC’s etc, training, funding advice, policy guidance and general support around funding and grant applications
This is a demanding role and requires someone with tenacity and a real interest in people and social action. Superb communication skills are a must, at all levels, as well as a good understanding of an organisations development and structure.
The client requests no contact from agencies or media sales.
We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.
Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people.
The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.
Please read full Job Description (attached( before applying
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Brain Tumour Research is looking for a Supporter Care Supervisor to ensure the Supporter Care team thank our donors and supporters, as well as providing support, building connections to ensure a lifetime relationship between the charity and supporter.
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
Supporter Care Supervisor
Location: Head Office, Milton Keynes
Salary: Circa £29,000 per annum
Hours: Monday to Friday, Full Time, 35 hours per week
Direct Reports: Supporter Care Administrators x2
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme.
About the Role
As Supporter Care Supervisor, you will be responsible for the thanking process, checking and writing letters to donors and supporters as well as providing help with fundraising. The purpose of this is to build a lifetime relationship with our supporters, from start to finish and beyond. The Supporter Care Supervisor is also responsible for the administrative management of other supporter processes including the Legacy process and National Free Wills Network.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience leading a team
- Excellent written and communication skills
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 28th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Administration, Supporter Care, Support Care Administrator, Customer Team Leader, Charity Administrator, Fundraising Supervisor.
No agencies please.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.
It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry. Our members include different types of businesses, both large and small, from across the property sector.
We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.
Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone.
Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.
The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.
Role and Responsibilities
New Position: Due to the increase in REB memberships and activities, a new full-time events role is being created to support the executive team.
Key Tasks – support the MD in creating and delivering a member engagement and events programme
1. Conception and collaboration of member events, through to completion
2. Promoting events to members, working alongside REB’s external PR/Communications agency
3. Managing event registrations and guest lists
4. Responsible for line managing the events administrator
5. Responsible for REB events planning, logistics, analysis (report & presentation) and follow-up actions
6. Attending meetings with members re event planning and development
7. Reporting quarterly to the board and attending board meetings with the Executive team
Detailed Responsibilities
1. Develop, manage and deliver REB’s event programme (working with MD and ED&I coordinator):
o upload event listings to website;
o prepare invitations;
o liaise with host venues;
o oversee registrations & comms;
o obtain event feedback
2. Monitor and evaluate events including reviewing feedback and attendance
3. Coordinate the CEO Breakfasts series
4. Maintain the Events page on the REB website
5. Maintain a database of venues
6. Identify, approach and secure appropriate speakers and participants for events
KNOWLEDGE & EXPERIENCE
1. Events management and logistics
2. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing
3. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)
Preferred Skills
1. Windows 10/Office 365 including Word, Excel, PowerPoint and other capabilities
2. CRM and website management systems
3. Filing and organisational skills
4. Minute taking and assigning follow-up actions
5. Collaborative working in a small team environment
6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations
7. Real Estate industry knowledge
Additional Notes
Preference is for applicant to have own laptop/desktop with printing/scanning facilities.