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Individual Giving Fundraiser
Summary and key purpose (fundraising)
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
Your expertise and skills:
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
Key responsibilities:
· Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
· Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
· Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
· Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
· Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
· Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
· Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
· Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
· Develop and maintain good working relationships and liaison with other members of RABI staff.
· Take part and contribute to team meetings.
· Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
· Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
· Liaise with volunteers, clients, contractors and other stakeholders as necessary.
· Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
· Perform any other reasonable task as required by the Charity.
As a newly formed department, there is a significant opportunity for career progression for the right candidate.
Person Specification:
Essential
· Marketing or direct marketing or marketing qualification.
· Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
· Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
· Planning, delivering and managing individual giving programmes.
· Delivering donor recruitment and retention projects from initiation to completion.
· Proven track record of meeting or exceeding targets from unrestricted donations.
· Presenting confidently to a variety of audiences.
· Building relationships and maximising engagement with donors and supporters
· Able to create and tailor engaging and emotive copy for a range of different channels.
· Empathy with the goals and objectives of RABI.
· A positive and creative approach to work, with the ability to multitask.
· Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
· Ability to record accurate data and work with a CRM system
· Self-motivated and confident in working, both independently and in teams
· Good communicator, including face-to-face, phone, in writing and via remote communications.
· Good written and numeracy skills.
· Ability to manage time effectively, prioritise workload and plan-ahead.
· Good IT skills (MS Office including Excel and Word).
· Understanding of Data Protection and fundraising regulations, compliance and best practice.
· Proficiency in using Microsoft Office
Desirable
· Knowledge of targeting, segmentation and response analysis.
· Knowledge of testing, validation and taking campaign learnings forward.
· Knowledge of print and online production processes.
· Understanding of the Gift Aid process.
· Voluntary sector experience.
· A full UK driving license.
· Experience of database use
· Experience of fundraising platforms such as Just Giving.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Benefits:
· Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%
· Life assurance from day one
· Access to our Employee Assistance Programme
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job title: Communications Officer
Reporting to: Communications Manager
Terms: Permanent contract, 25 days holiday
(exc. Bank Holidays), 5% pension contribution.
Place of work: Our central office (Bristol) with some hybrid working optional; regular visits to our warehouses
About FareShare South West
FareShare South West is the region’s largest food redistribution charity. We take good-to-eat surplus food that would otherwise go to waste, and share it with over 400 charities, schools and community hubs across the south west, joining the dots between food waste and hunger and transforming an environmental problem into social good.
Purpose of role
We’re restructuring our Fundraising and Communications team to increase our capacity to communicate engaging stories about the breadth of our work.
In this creative role, you will plan, create and deliver print and digital marketing content to support this important work, ensuring potential supporters (including volunteers, fundraisers, food suppliers and key local stakeholders) know about our social and environmental impact.
The pay scale for this role reflects that we're open to applications from experienced communications professionals, and also those looking to move into the sector who have transferable skills. Please note: the salary range for this post has been amended since it was first advertised.
Job description
• Work with the Communications Manager to develop and deliver an annual comms schedule, including proactively sourcing case studies and testimonials with video, photography and written content
• Work with the Communications Manager to develop and implement a social media plan with metrics for monitoring and evaluation
• Create and share engaging content across all our social channels (Instagram, Facebook, LinkedIn, X) to meet objectives
• Launch TikTok as a new content platform
• Design print materials including posters and leaflets
• Keep the website up to date
• Support the Communications Manager with the circulation and promotion of press releases and management of press database, comms crisis plan and FAQs
• Assist with the delivery of internal communications
• Regularly review and refresh our bank of testimonials and statistics, managing permissions for content
• Work closely with the fundraising team to creating compelling appeals content to generate income
• Act as an ambassador for our charity, sharing our values and engaging with the public
• Work collaboratively with staff teams (Food Sourcing, Volunteering, Membership, Fundraising, Employability and warehouse teams in Bristol and Plymouth) to ascertain and fulfil their comms needs
• Work collaboratively with young people on our FareChance employability programme, supporting them to learn new professional skills and developing an exciting new youth-led, inclusive aspect of our comms
• Support student interns, volunteers and warehouse-based comms leads with comms projects
• Proactively seek out examples of comms best practice and developments, including building relationships with partner charities in the FareShare network
Other
• Undertake any other reasonable duties to support the operations of the charity
• Assist on monitoring progress, impact, and success against KPIs
The client requests no contact from agencies or media sales.
Good Faith Fundraising Manager (Trusts and Foundations)
Location: Fully remote with flexible working arrangements
Salary: Up to £37,100 per year FTE, dependent on experience
Contract: Full time, permanent. We are open to this role being full-time or part-time (at least 0.6 FTE). If part-time, the role would likely be more exclusively focused on the Warm Welcome campaign.
Closing date for applications: Wednesday 10th April 2024, 11:59pm
First interviews: w/c 22nd April 2024 or w/c 29th April 2024. Successful candidates will be informed of their interview date and time.
Start Date: ASAP
About the Good Faith Partnership
At Good Faith Partnership (GFP), we create solutions to society’s most difficult problems. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are relational, ambitious, curious and solution-focused. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
We were founded in 2016 and are at a critical juncture as we expand and grow.
Who we want on our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Relational, ambitious, curious and solution-focused, aligning with our core values
● Self-starters with high levels of drive, energy and determination to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Calm under pressure, and can adapt quickly in a fast-paced environment
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with strong time management skills.
The Opportunity
This is an exciting opportunity for an ambitious and proactive individual to work within a small, friendly and dynamic team. If you like a varied role and are looking for the potential to continue to grow your Trust and Foundations experience to support work that makes a genuine difference to people’s lives, this could be the role for you.
We are looking for a Fundraising Manager to work predominantly on the Warm Welcome Campaign, whilst also supporting wider fundraising efforts within the Good Faith Partnership. The role will work primarily on Trusts and Foundations, supporting other areas of work within the fundraising function, as necessary.
Joining during an exciting period of growth, you will be inheriting a pipeline of passionate funders who have supported the establishment and rapid growth of the Warm Welcome Campaign since 2022. At the same time, there remains a wealth of funders yet to be approached and relationships to be developed.
You will be responsible for securing significant income for the Warm Welcome Campaign from a variety of sources, mainly from Grant-making bodies. This will involve identifying new opportunities, managing donor relationships and producing compelling communications to promote the work of the Warm Welcome Campaign and the Good Faith Partnership. Reporting to the Development Director, you will work closely with them and other Senior Directors to maximise income potential.
We are also interested in expanding our fundraising with a focus on individual giving, community and corporate fundraising and would value your expertise in these areas.
We have a CRM which will support your activity in:
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Developing and maintaining fundraising systems to ensure excellent donor relationships, maintenance and development
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Identifying trust and foundation opportunities and overseeing the process of grant applications to prospects and funders as well as reporting and communicating with funders.
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Supporting colleagues in identifying and cultivating relationships with current and potential donors.
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Overseeing other Warm Welcome fundraising efforts as appropriate
This role will also be responsible for supporting wider efforts at the Good Faith Partnership in relation to fundraising, including:
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Supporting colleagues on other GFP projects in fundraising efforts, and scoping funding opportunities for potential new GFP projects.
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Supporting the Good Faith Foundation (the linked charity of the Partnership) in relation to relevant fundraising efforts
Person specification
Essential experience
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Successful experience of Trust and Foundation fundraising
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Experience of donor management and building/overseeing fundraising systems
Desirable experience
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Experience of successful income generation from areas outside of Trusts and Foundations
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Experience of fundraising from both faith-based and secular funders
Abilities and Understanding
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Understanding of funder needs, criteria and the ability to apply this understanding when preparing quality applications and funding reports.
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Ability to communicate across a range of mediums, to a range of audiences.
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Ability to develop and maintain relationships with trustees as well as trust and foundation staff.
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Ability to apply the use of thorough research in prospect and funder communications.
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Understanding the value of accurate record keeping and the ability to create high functioning, accessible systems for the whole team’s use.
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Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised
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A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working.
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All candidates will need to be competent with Google Suite and Microsoft Office
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Able to use a CRM for pipelines, relationship development, reporting and evaluation
Further Details
● Members of the Good Faith team are predominantly based near London, Reading and Bristol. Applicants must be able to travel to London once a month for a Tuesday full team meeting, and to London, Reading or Bristol once a month for coworking.
● This role is fully remote, with flexible working arrangements.
● To apply, please send a cover letter (max 1 side of A4) outlining why you believe you are a good fit for the role, along with a CV by Wednesday 10th April 2024, 11:59pm. Please use ‘Application for Fundraising Manager’ in the email subject line.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Fundraising Manager role’ in the email subject line and we’ll get back to you as soon as we can.
● If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please do so in your covering letter.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and Safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● For more information, please visit our website
The client requests no contact from agencies or media sales.