SW17 8NE
Tooting, Greater London
£28,050 per year
Temporary, 1 year, Full-time
Job description


  • £28,050 per year 
  • 1 year contract, Full-time 

Note: a significant proportion of this role is working with groups that are limited to female-identifying members. As such, the post is restricted to female-identifying applicants under schedule 9 of the Equality Act 2010. 

Job description 

About the organisation 

CARAS is a registered charity working with people in South London and beyond who have an asylum or refugee background. Our values are: 

  • Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.   

  • Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.   

  • Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.   

  • ‘With’not‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.   

CARAS strives to keep community member voices at the heart of all decision making, building opportunities for discussion and feedback at every level. We offer training and support for community members who want to gain leadership skills and contribute to the running of CARAS.  Our work is award winning: we won The President’s Award at the 2021 Festival of Learning, and we hold a Gold quality mark from London Youth. We are in the process of gaining an Investing in Volunteers quality mark. 

CARAS is a community that celebrates diversity and welcomes applications from individuals from all walks of life, particularly including individuals who have lived experience of forced migration.  

About Adult Inclusion at CARAS 

CARAS offers holistic support to refugees and people seeking asylum.  

For many years, we have run groups to support asylum seeking and refugee young people, developing a thriving community with people who might otherwise experience isolation and exclusion from their new communities. Our local refugee community is made up of new arrivals and longer-term residents, all of whom experience varying levels of disadvantage as a result of their forced migration experience, as well as systemic challenges that are built into life in London.  

COVID has posed unprecedented challenges to asylum seekers and refugees in London, shifting the needs of the communities that we work with. As a result, we have expanded our work with adults dramatically to support male and female-identifying asylum seekers who have recently arrived in the UK. Many of these adults have arrived alone in the UK, and face protracted periods of accommodation in temporary accommodation across South London. CARAS provides a diverse array of programming to meet the holistic needs of our community members, sparking joy and helping people feel welcome in the local community. Thanks to the dedicated efforts of our volunteer team and partner organisations, we have built a strong offer throughout the pandemic which is delivered both face-to-face and online. We are hoping to expand on this work over the next year. 

CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. The successful candidate will be working within the Adult Integration team, line managed by the Head of Service. They will find peers within our youth service, casework, and learning teams. As part of their role, they will work with a range of stakeholders and will be able to input into work across the organisation, develop partnerships, welcome volunteers, and of course, be welcomed and supported by us all. 

Additional benefits 

CARAS offers 28 days’ annual leave per year. Additionally, all staff are gifted additional time off bridging the Christmas and New Year period. CARAS also pays into a workplace pension with employers’ contributions currently at 4%. We are a proud member of the Living Wage Foundation, ensuring that all employees at every level are remunerated fairly. We are members of the Bike2Work scheme. 

All front-line staff are offered monthly clinical supervision with a qualified and experienced psychologist, allowing for exploration within a confidential space of challenges that arise, and for mitigation of vicarious harm. All staff also have the option of making use of an Employee Assistance Programme which offers 24 hour a day access to qualified counsellors who can support with any aspect of a person’s life. 

About the role 

The main purpose of this role will be to oversee the day-to-day running of online classes and face-to-face sessions for adults. This role involves working closely with colleagues, volunteers and partner organisations to offer a wide range of activities to community members, encouraging them to attend the sessions and to ensure their safety during the sessions.  

Whilst this work will be responsible for running programs for both male and female-identifying community members, the Adult Program Coordinator will be responsible for working with CARAS’s women’s group extensively, building meaningful and supportive relationships and creating new avenues for leadership and skills development. Because of this, we are seeking a female-identifying candidate who has experience creating safe and welcoming spaces for women. 

We live by our values, and empowerment will lie at the heart of this role. The successful candidate will embed community voices throughout their work, and will build upon the rich diversity and skill sets of our community members to help them build lives filled with value, meaning and purpose.  

You will be supported through regular line management and clinical supervision, working alongside colleagues from our welcoming and supportive  team. There are opportunities to access relevant training for this role. 

This full-time role (5 days / 35 hours per week) is offered as a one-year fixed-term contract.  

The successful candidate will need to be able to work in Tooting and the South London area. Please note this role will involve some evening and weekend work. 

Main activities 

  • Ensuring high quality provision across all adult sessions (online and face to face), creating welcoming, kind and compassionate spaces. 

  • Supporting the emotional needs of individuals, building confidence and identifying resilience activities. 

  • Ensuring that community members voices are at heart of planning, delivery and evaluation of the programme. 

  • Liaising with stakeholders to ensure the highest quality of service. 

  • Ensuring that community member’s skills, talents and contributions are recognised and rewarded. 

  • Overseeing the practicalities of resourcing sessions, taking a cautious approach to the safe implementation of government guidance on protective measures during the coronavirus outbreak. 

  • Managing participation in the sessions, communicating community members about sessions. 

  • Building and managing a team of volunteers, including recruitment, induction, supervision and training. 

  • Writing and adhering to project plans and assessing risk. 

  • Adhering to project budgets. 

  • Liaising with partner organisations to offer a wide range of activities and services to adult community members, both through building partnership programs and by effectively signposting diverse programs offered by partners. 

  • Conducting intake assessments with new community members. 

  • Participating in referral, team and other meetings as required. 

  • Monitoring and evaluation. 

  • Grant reporting. 

  • Ensuring that all safeguarding concerns are reported to the safeguarding lead. 

  • Working collaboratively with other staff members within the adult and wider CARAS team. 

Person specification 

Essential criteria: 

  • experience in project management, including  working with volunteers 

  • experience creating warm, safe and welcoming spaces  

  • a creative and participatory approach to service delivery, working with not for individuals. 

  • ability to communicate clearly with people from diverse backgrounds, both face-to-face and digitally 

  • ability to motivate and engage people, listening to others and working in a non-judgemental way that develops trust 

  • experience participating in or running women’s groups 

  • a strong understanding of the gendered experiences of forced migration 

  • committed to learning and adapting 

  • good organisation and administrative skills 

  • a good understanding of safeguarding procedures, including working online 

Desirable criteria: 

  • experience or knowledge of issues facing refugee and asylum-seeker groups 

  • experience of working with adult or youth refugee and asylum-seeking groups 

  • knowledge of one or more community languages (including but not limited to Arabic,  Somali, Tigrinya, Amharic, Pashto, Dari, Farsi and Kurdish) 

  • experience of working in partnership with other organisations 

  • experience of working in community groups or the third sector 

  • familiarity with common Data Management Systems (for recording purposes). 

We are interested in people who show a strong interest in CARAS’ work, can demonstrate that they share our values and hold the voices of community members at the heart of their work. Examples taken from voluntary roles or from lived experience will carry as much weight as those taken from employment history. 

Please submit your completed application form by 9am January 3rd  2022. 

Interviews will take place on the 12th January 2022.  

Please note we may extend the submission deadline and interview dates depending on volume of applications. 

Send your completed application form by email to the address on the form. 

Please submit it as a word document.  

Note that we do not accept CV and covering letters. You must include everything on the application form. 


More about Community Action for Refugees and Asylum Seekers


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Posted on: 03 December 2021
Closed date: 02 January 2022
Tags: Project Management

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