City of Bristol (On-site)
£34,580 per year
Permanent, Part-time, 4 days a week, Full-time
Job description

We believe access to justice should not be reserved to NGOs and individuals who are prepared to shoulder the risks.

We are seeking an experienced and enthusiastic Community Manager to join the3million, the EU citizens group, and deliver our ambitious programme of community lawyering for EU citizens and their families living in the UK.

There are considerable risks of destitution and discrimination to thousands of EU citizens in years to come, for example access to employment and welfare. 

The programme is funded for three years by the Justice Together initiative and aims at addressing the long term problem of access to justice for the most vulnerable and hardest-to-reach individuals of our community.

the3million is a not-for-profit organisation established after the Brexit referendum to give EU citizens in the UK a voice. We work on social justice issues. Google ‘the3million’ for more information about what we do.

Please note we use EU citizens as a shorthand for citizens of one of the member states of the European Union or the European Economic Area or Switzerland and non-EU family members with derived rights.

Job Definition: 

The Community Manager is a new role within our organisation, responsible for the delivery of the3million’s community lawyering programme. 

The objective of the programme is to make legal services readily available within vulnerable and hard-to-reach communities. Through outreach and working closely with community leaders, churches, social charity, community groups etc., we aim to formulate strategies that will not only help individuals who suffered losses due to problems with the Settlement Scheme, but also empower them with the tools necessary to bring about social change.

As the Community Manager, you will be expected to:


Develop and implement an outreach plan to build on, establish and engage with communities facing issues with understanding, accessing and enforcing rights


Build deeper informal partnership with advice delivery organisations to support our overall goal and seek collaboration at national and local levels


Continuously map out issues from the lived experience of EU citizens in relations to the EU Settlement Scheme.


Raise awareness in the communities of EU citizens about legal action, both in terms of strategic litigation and restorative justice

This position is available on a permanent basis, starting in  March 2022. 

Main duties and responsibilities 

  • Build trust in the3million’s community lawyering model, based on community engagement and people empowerment, intelligence gathering feeding advocacy campaigns, and access to justice for EU citizens through strategic litigation and restorative justice actions for those who suffered losses;

  • Develop our stakeholder relationships with local and national advice organisations and community groups; 

  • Gradually organise access to justice to vulnerable and hard-to-reach individuals in the community of EU citizens in the UK through an outreach programme; 

  • Organise our grassroots network to represent all segments of the community of EU  citizens in the UK and mobilise them to promote access to justice; 

  • Support the gathering of data and evidence from EU citizens with lived experience of issues with the UK immigration system; 

  • Analyse the data and evidence to build intelligence based on lived experience;

  • Support the3million’s campaigns led by the Head of Policy and Advocacy to influence key influencers and decision makers to seek corrections to unfairness in the immigration system and compensations when people suffer losses; 

  • Support the3million’s strategic communications led by the Communications Manager to raise awareness on these issues through the voice of EU citizens’ lived experience;

  • Other duties as requested by the Head of policy and advocacy and the CEO.

Person Specification

  • Proven experience in community management, local or national organising and outreaching to hard-to-reach individuals;

  • Ability to relate to people of all background and at all levels, regardless of their disability, gender, race, religion or belief, sex, class and sexual orientation;

  • Expert in implementing plans with acuteness and details, with good time management, strong organisational skills and concise and effective reporting skills;

  • Strong interpersonal skills leading to building long lasting relationships with colleagues and stakeholders; 

  • Excellent oral and written communications, including public speaking to audience with low English proficiency and media appearances;

  • A full understanding of the EU Settlement Scheme and associated rights, limitations and its barriers and of the legal advice provision offered to EU citizens in regards to the Scheme;

  • Full commitment to the values of a small organisation that works on social justice issues in support of EU citizens in the UK;

  • Ideally someone with working experience and understanding of the UK justice system and immigration legal services. 

Working Conditions 

Job title: Community Manager

Contract type: Permanent contract

Salary: up to £34,580 depending on experience (pro-rata)

Reporting to the Head of Policy and Advocacy 

Place of work: remote working but you may be asked to travel to the3million offices in Bristol for your induction, or as and when required. The role will involve travelling across the country to meet local and national advice organisations and community groups. All travel expenses are covered under our work expenses policy.

Hours: Part-time (4 days a week) with an option to become full-time depending on additional funding

Benefits: 28-days holiday + bank holidays (pro-rata), contributory pension scheme, flexible working patterns.

Equal Opportunities: the3million is striving to implement its Equal Opportunities Policy. Applications are welcomed from candidates regardless of religion or belief, age, race, sex, marital status, disability or sexual orientation, gender reassignment or pregnancy. 

Posted: 13 January 2022

Please note: this is an open-ended recruitment process, so please apply promptly as we will interview candidates as we go along, and reserve the right to close the application process early if we find the right candidate.

Start date: 1 March 2022


Application Instructions

Applicants must meets the requirements specified in the job description.

More about the3million

Do you feel passionate about EU citizens' rights in the UK? Do you have a strong track record working for a charity or an NGO? Are you look... Read more

Posted on: 13 January 2022
Closed date: 12 February 2022 at 23:59
Tags: Advice, Information

The client requests no contact from agencies or media sales.