Slough, Buckinghamshire
£19,004 - £22,848 per year
Permanent, Contract, Part-time, Full-time
Job description

We have various roles available across our Padstone sites

Pay Range

£19,004 – £22,773 [pro-rata]

Service Area


Line manger

Supported Housing Manager


High Wycombe/ Burnham slough


Purpose of the Post

To provide advice, assistance and support to young people aged 16 – 24 years old. To attend to their practical, physical and emotional needs. To act as an appropriate role model and to work closely with them to enable them to address their difficulties and achieve their optimum potential.


Equal Opportunities

All young people are equally entitled to have their needs met in a fair and balanced way. Team Leaders are responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.



Specific Duties and Responsibilities


  • To maintain a high quality of support which meets the physical, emotional, intellectual, social and cultural needs of young people.


  • To provide a caring, supportive and nurturing environment in which young people can feel secure and free from harm.


  • Establishing positive relationships with young people and always offering them unconditional and positive regard.


  • Helping young people gain self control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct.


  • Ensuring that each young person’s support plan is followed and amended as appropriate to reflect their changing needs.


  • Provide training in Independent Living Skills to enable independent living (budgeting, finding employment, cooking, cleaning, basic general maintenance around the home etc.).


  • To act as a key worker or co worker for a young person to ensure that their support plans are up to date and that their needs are being met. To provide a positive role model to be able to offer advice, guidance and assistance where appropriate.


  • Establishing relationships which young people perceive to be positive, warm and rewarding.
  • Providing advice, assistance and support on a 1:1 basis to enable young people to address past and present difficulties.


  • Providing emotional support at times of difficulty or stress.


  • Being ambitious for young people, helping them achieve their goals and optimise their potential.


  • Providing support for young people in their education and extracurricular activities.


  • Keeping accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the line manager.


  • Empowering young people and facilitating their active involvement in the decision making about their lives and future.


  • Acting as an advocate at meetings where the young person is the subject of discussion.


  • Encouraging the young person to develop links with the community, attend off-site activities and expand their personal social network.


  • Maintaining confidentiality whilst also meeting the Sharing Information protocols in regards to safeguarding.


To Work as Part of a Team


  • Being aware of the aims and objectives of the service and working collaboratively with colleagues to achieve them.


  • Attending team/ staff meetings and making a positive contribution to them.


  • Actively contributing to the development of the team.


  • Receiving and storing information to improve communication.


  • Being willing to give and receive feedback on performance with colleagues and managers.


  • Being aware of support plans for all young people and providing support for colleagues by maintaining consistency in the execution of those plans.


  • Providing informal practical and emotional support to colleagues experiencing difficulties.


  • Attending and contributing to regular supervision sessions.


  • Monitoring the conduct of colleagues and referring on any causes for concern (Whistleblowing).


  • Being familiar with all policies and procedures and adhering to them.


General Responsibilities


  • Attending young people’s meetings and contributing to them.


  • Driving personal vehicles (preferable, but not essential).


  • Receiving training appropriate to the role and maintaining an up to date training profile.


  • Responsibility for the accurate maintenance of financial records appropriate to the duties of the post.


  • Responsibility for the health, safety and welfare of self and colleagues in accordance with the requirements of the organisational Health and Safety Policies.



Special Conditions

  • This post requires the holder to work mixed shifts from 7am to 12:30 noon and 2pm to 8pm. Shift patterns can be negotiated for the right candidate.
  • Shifts include weekends and Bank Holidays on a rota. Additional hours may be available. The post comes with 38 days [including bank holidays] annual leave entitlement. pro rata for part time employees.
  • In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Manager.
  • To undertake such other duties appropriate to the grade of the post and the needs of the service such as decorating, cleaning and gardening in order to develop and maintain service delivery.
  • This post requires the holder to have a clear Enhanced DBS at all times Changes to personal circumstances which may effect this must be notified to your line manager immediately.


Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment”

This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants are therefore not entitled to withhold information about convictions, which for other purposes are ‘spent’ under the provision of the Act.

We are committed to carefully screening all applicants who will work with young people and adults with support needs. Employment checks and references will be undertaken on all prospective applicants, as well as a Disclosure & Barring Service check.



Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility. Work complies with all safeguarding policies and procedures that apply to the role. Behaviours and actions support the safeguarding of children, young people or adults with care and support needs as appropriate.


Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility. Manage and update the standards as appropriate to the role. Safeguarding standards are monitored and maintained in compliance with organisational policy. Appropriate safeguarding training is provided and standards are reviewed and updated as required.

Senior Managers

Ensure organisational safeguarding strategies reflect statutory requirements and best practice.  Ensure these are understood and implemented within the area of responsibility. There is a proactive and positive Safeguarding Culture. The organisation meets its statutory Safeguarding requirements. Strategic risks are effectively managed.


More about Connection Support
Connection Support

What we do to change lives

Connection Support provides a breadth of specialist support services to a range of people... Read more

Refreshed on: 24 June 2019
Closed date: 03 July 2019
Tags: Support Worker

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