Contract support worker jobs

Alongside Youth Workers and Senior Youth Workers you will focus on delivering face-to-face youth work in schools and in community settings.

You’ll be working alongside young people who may be navigating complex challenges, including community safety concerns and the risks of exploitation. Your role will be to build trust, provide meaningful support and empower them to make positive choices for their future.

If you’re committed to creating lasting change and have the skills to connect with and inspire young people, we’d love to hear from you!

The St Matthew’s Project is looking for a passionate and experienced Wellbeing and Outreach Worker to help strengthen our trauma-informed approach and support young people through our Fit 4 Life programme.

This role is at the heart of our work with young people facing disadvantage and navigating key transition points in their lives. You’ll deliver 1:1 and group wellbeing support, work closely with families, contribute to staff wellbeing, and help shape a supportive, trauma-informed environment across the organisation.

We’re particularly interested in candidates with experience supporting young people affected by trauma, strong relationship-building skills, and an understanding of community-based work.

Candidates with lived experience is valued.

The ideal candidate will have or be working towards an advanced qualification in psychology, counselling, or mental health.

The role includes a mix of weekday, evening, and Saturday sessions across community settings in Brixton / Tulse Hill.

If you’re committed to making a meaningful impact and want to be part of a small, dedicated team, we’d love to hear from you.

Please note: This role is subject to an enhanced DBS check.

While we are looking for a single candiate to fulfil all the sessions listed in the job description, we would also welcome applications from candidates who would be willing to job share.

New Horizon is looking for a talented Jobs, Education and Training (JET) worker to join our amazing team! If you are experienced in providing jobs, education and training support and passionate about working with young people facing multiple barriers, we would love to hear from you. Our JET workers hold small caseloads of young people, providing 1:1 advice and guidance as well as delivering group sessions. Our aim is to support young people to access opportunities that build their skills and help them take their next steps after a period of homelessness. This role also involves working directly with young people in our day centre and therefore we are looking for a candidate who is happy to work in a busy environment, forms positive relationships quickly and above all is inspired to support young people to overcome challenges. The role is fixed-term for 12 months.

Key details

• Contract type and hours: 35 hours per week, Monday-Friday (09:30-17:00), fixed-term for 12 months.

• Starting salary: £32,136 (to £35,778.08)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Friday 26 June

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

We are looking to enhance our team by recruiting a LGBTQ+ Youth Development and Wellbeing Worker. This will enable us to continue to deliver and expand the services we currently offer with a particular focus on work within Step Forward, youth/community services and local secondary schools.

This is an exciting opportunity to make a meaningful impact in the lives of young people aged 11–25, especially those facing complex challenges or considered harder to reach.

This position needs to have flexibility to ensure services are offered at a time when young people can access them including daytimes, evenings and weekends where appropriate.

Key Responsibilities

· Work with all young people, from a range of different backgrounds and with differing support needs with a particular focus on young LGBTQ+ people.

· Provide both 1-2-1 support and structured group activities which will help young people in their personal and social development.

· Lead on design and delivery of Step Out workshops and sessions to help young people develop self-confidence, self-esteem and life skills

· Develop positive working relationships with multi-disciplinary teams internally and in different external services

· Provide drop-in support and groups activities within the community with care experienced young people and those engaging in youth services

· Provide personal development and wellbeing projects during the Half Term and Summer Holidays

About You

We are looking for passionate, skilled professionals with the following:

· A recognised qualification or equivalent experience in youth work or relevant profession.

· An in-depth understanding of the issues affecting young Lesbian, Gay, Bisexual, Trans and non-binary people and those young people questioning their sexuality and/or gender identity

· A minimum of 2 years’ experience of working with young people, including those who identify as LGBTQ+.

· Experience of working in an organisation that provides support services to young people

· Ability to utilise personal lived experience appropriately to support young people who identify as LGBTQ+

· A proven track record of providing structured group activities which will help young people in their personal and social wellbeing.

· Experience of dealing with safeguarding concerns and following safeguarding procedures.

· Experience co-producing services with young people

· Creative and flexible approach to delivering services

· Ability to work independently and collaboratively within multi-agency teams

· Commitment to embracing diversity and supporting young people in Tower Hamlets, including care experienced young people and asylum seekers

Working with Step Forward

Step Forward is an inclusive charity committed to evolving to meet the needs of young people in Tower Hamlets. Our multi-disciplinary team work closely together to provide a holistic support service to young people. We expect all members of the team to take part in activities which help ensure the smooth running of the organisation and help us to reach organisational objectives.

Work in a small, dedicated organisation where your expertise directly influences children and young people’s lives. Join a passionate and reflective team of staff and volunteers who embrace and uphold our organisational ethos and values to ensure we are: Inclusive, Warm, Empowering, Inspirational and Innovative.

Are you ready for a new challenge?

Do you have a passion for working with young people, helping them grow in confidence, discover their strengths, and explore new opportunities? If so, we'd love to hear from you!

Location

This is a hybrid role, combining work from home with work in the community. You'll also have access to our Barnardo's office in Taunton if you'd like to use this space.

Working Hours

Negotiable, up to 37 hours per week, including some evening work (fixed term until 31st March 2027)

About the Role

The Barnardo's Co-op Partnership is an exciting and innovative programme aiming to support more than one million young people to build positive futures.

Our Sedgemoor for our Future service is co-designed with young people and centred around a welcoming, inclusive youth space where young people can feel safe, connected, and empowered to take part in meaningful experiences.

Using a youth work approach, we support young people to:

• Build positive relationships and develop a strong sense of belonging
• Grow in confidence, resilience, and self-esteem
• Take part in a wide range of activities, including creative, practical, and food-based sessions
• Explore issues that matter to them and have their voices heard
• Develop teamwork, communication, and essential life skills for the future

Session Details

You must be available to lead the following weekly sessions:

• Tuesdays – Highbridge, 4:30pm–6:00pm
• Wednesdays – Bridgwater, 4:30pm–6:00pm

As part of your role, you will plan and deliver engaging, youth-led sessions in a variety of settings, including community venues and schools. You will build trusted relationships with young people, create inclusive spaces that meet diverse needs, and support them to achieve positive outcomes.

You will also contribute to community engagement, develop creative approaches to reaching young people across Sedgemoor, and support ongoing evaluation through reflective practice and outcome recording.

What We're Looking For

• Experience working with children, young people, and families
• Strong understanding of safeguarding and child protection procedures, with experience applying this in practice
• Excellent listening and communication skills with a diverse range of children, young people and families
• Creativity and confidence in designing inclusive workshops and group sessions
• Good written and IT skills to accurately record case notes
• Flexibility to adapt to the needs and interests of young people

When applying, please refer specifically to the Person Specification and Job Description, explaining how your skills and experience meet the requirements.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Are you passionate about seeing young people flourish?
Do you long to build authentic relationships, create safe and joyful spaces, and help young people explore faith, purpose and belonging?​

We are seeking a creative, relational and faith-filled Christian Youth & Community Worker to pioneer and grow youth ministry among 11–18s in Furzedown and the wider local community.

This is an exciting opportunity to shape and develop a vibrant youth ministry in a warm, inclusive, multicultural church that seeks to Love God, Love People and Love Life.

We’re looking for someone who:

· Loves Jesus and is committed to helping young people encounter faith in authentic and relevant ways

· Can build strong relationships with young people from diverse backgrounds

· Is excited by both hands-on youth work and long-term vision building

· Can develop engaging youth programmes, discipleship opportunities and community outreach

· Enjoys working collaboratively within a church and community setting

· Will become an active part of the worshipping and relational life of the church

The role includes:

· Leading weekly youth sessions and discipleship groups

· Building connections with local schools and the wider community

· Mentoring and supporting young people pastorally

· Developing volunteers and young leaders

· Helping shape intergenerational worship at MLBC

· Creating welcoming spaces where every young person is valued and included

The role includes regular evening and Sunday working as part of the contracted hours, with active participation in Sunday worship forming a core part of the role. We are also open to conversations around part-time working, job share arrangements, paid student placements linked to relevant training courses.

Location: Mitcham Lane Baptist Church, Furzedown, South London

Hours: Full Time – 37.5 hours per week

Salary: £30,000–£32,500 (depending on experience)

Contract type: 3 Year Fixed-Term Contract​

We warmly welcome applications from people of all backgrounds and experiences who can help us reflect the inclusive heart of Jesus in our community.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Mental Health and Homelessness Outreach Worker x 4
Reference: 358
Salary: £26,000 – £27,000 per annum
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: Fixed term 1 Year
Working base(s):
1 person to be based in Borehamwood Wellbeing Centre,
1 person to be based in Ware Wellbeing Centre
1 person to be based in St Albans Wellbeing Centre
1 person to be based in Hatfield Wellbeing Centre

About the Service

The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The service has been running since 2022 with a dual-district model, however, is now expanding to offer a single district outreach service.

The objectives of the Complex Needs Housing Service are to:

• Improve the mental wellbeing of people experiencing mental ill health.
• Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• Contribute to an improvement in individual mental wellbeing.
• Remain a source of independent support for all clients.
• Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• Provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

About the Role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Wednesday 17th June at 5pm.
Interviews to be held on Thursday 25th June and Monday 29th June at our Watford Wellbeing Centre.

N.B. Please quote reference number 358 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

About the role

The Community Link Worker will play a key role in supporting individuals who are economically inactive due to musculoskeletal issues and/or mental health needs, and with a desire to return to or get into work. The postholder will build strong relationships with local services, employment teams, health professionals and community organisations to enable clients to reintegrate into the workforce and improve their overall wellbeing.

This role requires flexibility to work across multiple community settings, including GP practices and outreach locations as part of a multidisciplinary team. As well as having a base at the Merton Connected office in Vestry Hall and potential opportunity to work from home.

This project will be delivered by Merton Connected in collaboration with South London Partnership

 What We Offer

• The opportunity to be part of an innovative, growing service that will be celebrating its 10th year of transforming lives in the Merton area.
• The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
• Ongoing professional development and training
• A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and well-being of the local community.

KEY RESPONSIBILITIES

 Client Support & Case Management

• Engage with individuals who are unemployed and living with musculoskeletal and/or mental health conditions, working within the community to connect them with services that support their holistic needs.
• Provide one-to-one guidance and motivational support to build confidence and readiness for training, volunteering or work.
• Support clients to identify personal goals and ability to manage their health and wellbeing.
• Support clients in accessing opportunities including volunteering, work experience, skills training and ultimately sustainable employment.
• Maintain accurate and up-to-date records of patient interactions and service activity, contributing to ongoing monitoring, evaluation and reporting, in line with data protection and safeguarding guidelines.

 Community & Partnership Engagement

• Promote awareness among health professionals of employment as a health outcome and encourage employment-related conversations as part of routine patient care.
• Work collaboratively with multidisciplinary teams, community groups and local partner organisations to develop strong referral pathways and a co-ordinated and seamless patient journey
• Promote the value of social prescribing to both clinical staff and patients, engaging within the community to encourage a personalised and preventative approach to care.
• Raise awareness of the wider determinants of health, including housing, employment, and social isolation, and support individuals to address these challenges.

Awareness & Advocacy

• Raise awareness of the health and wellbeing impacts of unemployment within local communities and primary care networks.
• Advocate for individuals facing complex barriers to employment, supporting their voice and choice in navigating systems and opportunities.

 PERSON SPECIFICATION

 Essential

• Experience in health and social care settings, with an understanding of musculoskeletal (MSK) and mental health conditions and their impact on daily life.
• Knowledge of the wider determinants of health and how they influence individual wellbeing.
• Experience working within community-based settings and services.
• A solid understanding of personalised care and person-centred approaches, with the ability to support individuals in self-managing their health.
• Experience of working within multidisciplinary teams across health, social care, and community environments.
• Excellent communication and interpersonal skills, with the ability to build trust and engage effectively with a diverse range of people.
• A proactive, self-motivated approach, with the ability to work both independently and as part of a team.
• Knowledge of the local employment support landscape, including training providers and voluntary sector services.
• Ability to engage hard-to-reach populations with empathy, cultural sensitivity, and professionalism.
• Strong communication and interpersonal skills, with the ability to liaise effectively across different sectors.
• Organisational and record-keeping skills
• Familiarity with MS Office applications including Word, Excel, Teams and Sharepoint
• Commitment to confidentiality, safeguarding, equality and diversity.

Desirable

• Understanding of the social prescribing model.
• Knowledge of relevant welfare benefits related to sickness and unemployment.
• Experience of working with people who are unemployed or with complex health needs or disabilities.
• Experience of case management systems and monitoring outcomes.

Project Manager (Cascade Wellbeing Project)

Part Time – 21 hours (3 days) per week

Salary £24,000 (£40,000 FTE)

We are seeking a Project Manager to deliver the Cascade Project – a partnership between the St Benedict’s Centre and the Diocese of Rochester. The project aims to develop a programme of initiatives and interventions to support frontline church leaders (lay and ordained, including Headteachers of church schools) with their wellbeing.

The project has been under development for the past year. The Project Manager will lead the project from development to implementation. Funding has been committed by the Church Commissioners for the first 4 years of the implementation period.

The Project Manager will provide overall leadership for the Cascade project, taking responsibility for setting culture and strategy and vision, developing strong and successful relationships with key external partners, delivering an imaginative programme (in person and online) to support the wellbeing of lay and ordained church leaders (including Headteachers of Church Schools) in the Diocese of Rochester and beyond, and ensuring that there are sufficient resources available for Cascade to flourish.

Candidates should have experience of leadership in a church setting with project management experience.  You should have an understanding of wellbeing issues for frontline workers and knowledge of a variety of therapeutic processes and other interventions.  You will have excellent organisational and communications skills.

Please see the attached Job Description for a full list of responsibilities, which include:

· Developing a clear vision and strategy for the project, ensuring that all necessary resources are in place for the project to flourish

· Developing, delivering and sustaining an imaginative and adaptive programme of interventions to support the wellbeing of lay and ordained church leaders, including workshops, peer support, therapy, counselling, one-to-one support, coaching, conferences, retreats, speakers on specific topics, etc

· Responsibility for building strong and effective relationships/partnerships with external stakeholders

Please note that we are advertising this role in parallel with the role of St Benedict’s Centre Warden. While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.

What we can offer:

· Flexible working, Hybrid working and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Access to an Employee Assistance programme

This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.

The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.

Closing date for applications: Friday 12 June

Interviews will be held: Wednesday 1 July

Hours: 36 hours per week

Contract: 3 years fixed term

Location: Surbiton/London (with some Hybrid working)

About the Role

Lead delivery of a schools programme supporting young carers and building partnerships across education settings.

Key Responsibilities

• Deliver programme
• Build partnerships
• Train staff
• Improve outcomes
• Report impact
• Ensure safeguarding

Further information about the role can be found in the Recruitment Pack.

To apply, please complete the attached Application Form.

Closing date: Monday 15th June 2026.

Interview date: W/C 22nd June 2026.

Make a difference to Young Carers in Kingston.

Main Purpose of Role:

· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.

Specific Responsibilities:

• Launch, implement and run innovative income generating projects to maximise donations to SWA, to look after relationships with existing donors and build on relationships created to ensure fundraising potential is optimised.
• Set up and manage a volunteer community fundraising team
• Organise and manage community fundraising activities (including digital) and events to maximise all fundraising opportunities and work to raise the profile of the SWA.
• Keep abreast of developments in the third sector relating to fundraising and have an awareness of the local competition for donations.

General Responsibilities:

Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.

• Respect the confidentiality of all information obtained in the course of duties, perform and refrain from disclosing such information without written consent from management, except where disclosure is required by order of a Court of law.

• Maintain professional competence by complying, at all times, with the training and competence procedures set down by the Organisation. Generally, keep abreast of developments affecting your duties and responsibilities.
• Be aware of the Organisation’s Equal Opportunities Policy regarding both employees and service users to assist in eliminating all areas of inequality and discrimination.
• Become familiar with the aims, ethics and aspirations of the Organisation and to sustain and promote them. Participate enthusiastically in the growth and prosperity of the Organisation.
• Undertake any other business development/funding duties, as directed that can reasonably be accommodated within the salary range for the job and your expertise.

Job Description and Review

The job description reflects the present requirements of the post.  The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change.  Such review will normally also take place at the Annual Appraisal Meeting.

Desirable

• Charity fundraising qualification
• Membership of Institute of Fundraising or other relevant professional body.
• Ability to speak Welsh

Essential

Experience 

• Minimum of two years’ experience in community fundraising with a proven track record of achieving funding target
• Experience in planning, organising and delivering fundraising campaigns, events and activities
• Developing and evaluating new opportunities for partnerships and community fundraising
• Raising funds via social media activities/digital marketing
• Experience of managing or working with volunteers to support fundraising activities

Knowledge

• Charity community fundraising
• Donations
• Proven knowledge of online fundraising tools, digital marketing and social media
• Regulatory knowledge to include Gift Aid, general data protection regulations and fundraising best practices.

Skills/Personal Qualities

• Proficiency in Microsoft Office, and experience with Customer Relationship Management software systems.
• Numerate and attentive to detail, with the ability to maintain accurate records
• Good networking skills
• A proactive self -starter who is able to work on their own initiative, managing and prioritising their work to meet agreed deadlines and targets
• An excellent communicator, with persuasive, engaging and creative writing skills
• Understanding of, and enthusiasm for, SWA’s work, mission and values
• A passion to raise funds for SWA

Other

• Full UK driving licence and access to a suitable vehicle
• Able to lift and transport equipment
• Willingness to travel locally and to work occasional evenings and weekends

Casual Assistant

Ref: LL/26/05

£14.80 per hour

Casual worker on “zero hours” contract

St James’s Square, London SW1

About The London Library

For over 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity, and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million volumes, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word.

We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity. We have over 7,500 members and charitable turnover of circa £5m per year.

About the role

We are looking for a Casual Assistant to support the effective day-to-day operation of the Library by assisting in one or more of the following areas

- Circulation and Stack Management

Shelving and maintaining the book collection, helping members use the Library and its facilities

- Events

Supporting evening and weekend events

- Building and Facilities Management

Contributing to the safety and security of the premises

Please indicate in your application, the area you would prefer to work in.

About you

· We are looking for a reliable and proactive individual who enjoys working with people and takes pride in delivering excellent service, who can:

· Provide excellent front-line customer service to members and visitors

· Support circulation desk and reading room activity, including answering enquiries

· Shelve, retrieve, and organise books within the Library’s collection

· Assist with tours for new and prospective members

· Support evening and weekend events (set-up, ushering, guest support, bar service) 

· Help maintain the safety and security of the building, including basic facilities and CCTV monitoring 

· Assist with general operational tasks across the Library as required 

· Assist with tours for new and prospective members

You will have:

· Experience in a customer-facing role

· Strong communication skills (in person, written and on the phone)

· Good general IT skills (e.g. Microsoft Office and ability to learn new systems)

· A flexible, team-oriented approach with a willingness to support different areas of work

· Good attention to detail and the ability to work efficiently and accurately

· Experience working in a library, cultural institution, or similar environment

· Experience supporting or delivering events

· Familiarity with library systems or stock management

Personal qualities we value:

· Friendly, polite, and approachable manner

· Reliable with good timekeeping

· Organised and methodical

· Self-motivated and adaptable

· Comfortable undertaking physical tasks (including lifting and shelving books)

Why Join Us?

The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.

If you’re passionate about delivering an exceptional Library experience and want to use your skills to help drive the success of The London Library, we would love to hear from you!

To Apply

Please visit our website & complete an application form including the Library's equal opportunities monitoring form.

Deadline: Monday 15 June 2026 @ 12:00 noon

The Library welcomes applications from all sections of the community - all applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.

We reserve the right to shorten or extend the closing date of any position where a high or low volume of suitable applications are received. Therefore, if you are interested in this role, an early application would be encouraged.

Location (UK): Office Hybrid* - London / Sheffield
Hours: Full-time, 35 hours per week (Part-time 28 hours plus considered)
Benefits: Read more about this on our profile page
Travel: Travel to London or Sheffield offices on a monthly/bi-monthly basis

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills enquirers and pledgers, and the further marketing of this important income stream. With gifts in Wills making up around 80% of our income it is crucial for our ability to move towards a future free from arthritis, and this role plays a key part in making sure our pledgers have a brilliant experience with us and understand the impact that their incredible gift will have for people with arthritis. As part of the gifts in Wills team you will sit within the wider Public Fundraising department, a collection of teams who are curious, collaborative and ambitious in our work to grow our income and impact.

About the role

Recently shortlisted for the Excellence in Stewardship Legacy Giving Award, the gifts in Wills team put our supporters at the heart of everything they do. This role is a varied one that collaborates with colleagues and supporters daily. That could be working with our innovation team to maximise marketing opportunities to our Inspire product members, ensuring our website content is a powerful call to action, or working with our supporter journey team to plan an exceptional welcome journey for new gifts in Wills enquirers. You will also be a key point of contact for our supporters, stewarding one-on-one via email, phone or in person, and also working on mass impact communications to retain their support. Since we rebranded to Arthritis UK in October 2025, we have seen a big rise in potential supporters, and you will play a key part in delivering a brilliant experience to them.

About you

If your knowledge, skills and experience include the following then we'd love to hear from you:

• Experience of building excellent relationships with a wide range of customers or supporters, across different channels and face to face, anticipating their needs and creating a high-quality supporter experience.
• Experience of project management, developing and executing plans and projects within budget and on time.
• Experience of working in Legacy fundraising/marketing, with an understanding of the audience's needs.
• Excellent relationship management skills - passionate about people, strong listening skills, able to demonstrate empathy and emotional intelligence.
• A proactive and solution-focussed approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

This is an exciting opportunity to make a real difference by supporting residents with social, practical and wellbeing needs at the point they need it most.

This role involves shift work, including weekends, so we’re looking for someone flexible, proactive, compassionate and confident working in a busy setting.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and  Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.

 

Why Work for Us

• Additional Birthday Day off

• Flexitime and TOIL

• Pension employer contribution 6%

• Two volunteering days (pro rata)

• 25 days annual leave plus bank holidays (pro rata)

• Access to the Blue Light Card

• Ongoing training and professional development opportunities

• A positive, inclusive team culture where your ideas are valued

• Enhanced maternity/paternity pay

• Employee Assistance Programme