WC1N, London
£19,000 per year
Permanent, Full-time
Job description


Number of Positions: Two

Hours: 35 hours per week, Monday to Friday, 9am to 5pm.

Salary: £19,000 per annum

Contract: Permanent

Proposed Start Date: February 2020

Location: This role is based in our London hub at Coram Campus, approx. 7 mins from Russell Square station.

About the Role:

We are looking to recruit two new team members to join our Administration team based in London.

The Coram Beanstalk Admin team are a group of customer focused administrators based centrally, providing a comprehensive support service both internally and externally. We are looking for two excellent communicatora to be the first point of contact for enquiries and to support with all administrative aspects of volunteer and customer on-boarding to Coram Beanstalk.

The Ideal Candidate:

We are looking for two experienced administrators with excellent customer service skills; a confident and professional telephone manner; strong attention to detail, and with previous background working with a number of different computer programmes and databases - (previous experience of using Salesforce would be desirable but isn't essential).

You will be joining a cohesive and enthusiastic team; receive training on our processes and systems and be an integral part of our service.

This is a very varied role so it is essential you are able to prioritise your time to manage several tasks and maintain orderly systems.

Day to day tasks include:

  • Responding to volunteer and delivery partner enquiries by telephone and by email
  • Processing new volunteer applications and keeping on top of individual pipeline
  • Following up with safeguarding checks including DBS’s, references, ID badges, and processing volunteer expense forms
  • Booking volunteers onto training and selection days
  • Setting up introduction meetings between volunteers and education settings
  • Maintaining accurate data on Salesforce (CRM system)
  • Supporting the wider Coram Beanstalk team with administration requirements

To apply, please click on the 'apply now' button to be redirected to the application form.

For more information about the main duties and responsibilities of this role please refer to the job description and person specification.

Closing Date: 9am, Monday 20th January 2020 (candidates may be contacted for a telephone interview prior to the closing date)

Interview Date: Wednesday 29th January 2020 (provisional)

All posts are subjected to an Enhanced Disclosure and Barring Service check and successful candidates will not be able to work unsupervised with children or young people until the completion of this process.

We ask that recruitment agencies do not contact us in relation to this position. We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that valuable funds aren't diverted from the children and young people we help.

Registered Charity Number 296454

More about Coram

Coram has been helping vulnerable children since 1739. Today, as we prepare for the 350th anniversary of the birth of our founder, Thomas Coram... Read more

Posted on: 23 December 2019
Closed date: 20 January 2020
Job ref: CBNA93320
Tags: Admin