Coventry, West Midlands
£17,290 - £19,750 per year (depending on experience)
Permanent, Part-time, 17.5 hours per week (50% FTE)
Job description

Cord is an international charity based in the UK that has been working for over 50 years to build and transform relationships across a range of contexts in South-East Asia and Africa.  

Cord’s vision is of a world where people can live in the fullness of peace; having the freedom to flourish and live free from fear. We work with people in highly sensitive and oppressive contexts to transform dysfunctional relationships between civil society and powerholders into those that create peaceful & inclusive societies.  

Cord currently operates with a team of 32 staff across five countries. There is a small team in the UK of mostly home workers and there is an admin office in Coventry where essential functions are performed. Meet–ups between UK team members take place in and around the Coventry office. This role will provide logistical support for team meet-ups in the UK and will manage the admin office. In addition the Administrator will provide general operational support to the Leadership Team.  

Cord has a loyal and committed UK supporter base consisting of individuals, churches and other groups. A key part of this role is to process donations from supporters and update the donor database. Keeping accurate records of donations helps Cord’s fundraising team to deliver excellent supporter care.  

This role would suit someone who is proactive and can anticipate the needs of others, someone who is well organised, can maintain accurate records and follow processes in an organised and timely way.  

Job Purpose:

  • To process donations from supporters, issue thank you letters and maintain accurate records on the donor database  

  • To manage the admin office as a hub that serves the UK team well 

  • To provide general operational support to the Leadership Team in the areas of finance, human resources, IT, and internal communications 


Areas of Responsibility:

Donation processing and record keeping: 

  • To take donations from supporters arriving by post or electronically including processing credit card donations, e-shop and receiving cash 

  • To record and process standing orders/direct debits received by Cord 

  • To input entries on the fundraising database including to input donor income and keep donor records up to date  

  • To maintain gift aid records and support the preparation of gift aid claims 

  • To follow income processes and coordinate closely with the Finance Officer  

  • To write thank you letters to donors 

  • To support the fundraising team with fundraising activities as needed 


Office management of the Coventry admin office: 

  • To ensure the admin office is kept in good order  

  • To provide a phone reception service  

  • To manage the office mail and couriers 

  • To monitor organisation email boxes 

  • To manage stationery supplies for the admin office  

  • To manage office filing systems to ensure records are kept in good order and kept to a minimum 

  • To coordinate with office suppliers and contractors such as cleaning contractor, building agent, photocopier provider, among others. 

  • Maintain keyholder register and distribution/collection of keys 

  • To fulfil Health and Safety requirements in the admin office undertaking necessary assessments and maintain records (e.g. risk assessments, visitor log, H&S log, site inductions)  

  • To induct staff on Health and Safety in the office, when home working and working elsewhere and ensure all staff members understand their health & safety responsibilities, including workstation assessments  

  • To be a UK Office fire warden and first aider 

  • To provide logistical support for UK team meet-ups and events  


General operational support to the Leadership Team: 

  • To carry out some routine finance tasks such as verifying petty cash counts, being a bank signatory, to review authorised expenses and process payments as requested 

  • To provide human resource support such as with recruitment processes, DBS applications, reference checks 

  • To keep organisation records and shared resources up to date (e.g. password lists, address/contact lists, schedules) 

  • To support with management of IT including with SharePoint maintenance and access, email set up, and hardware/software distribution 

  • To support the Leadership Team to carry out day to day tasks as required 

Closing date: Saturday 20th February 2021, at 23.59 GMT

Applications will be reviewed on an ongoing basis and interviews will be organised according to availability. As such, the application window may close prior to the date above if a suitable candidate is appointed.

Cord is an equal opportunities employer

More about Cord

Cord’s vision is of a world where all people live in the fullness of peace; having the freedom to flourish and live free from fear. ... Read more

Refreshed on: 05 February 2021
Closed date: 20 February 2021
Tags: Admin

The client requests no contact from agencies or media sales.