Cranstoun Drug Services
Esher, Surrey
£31,371 - £38,813 per year
Permanent, Full-time
Job description

£31,371 - £38,813 per annum plus excellent benefits package

35 hours per week

Based at Central Office, Esher, Surrey

Ref: 883


Cranstoun has been making life better for those affected by alcohol and drugs since 1969. Our skilled and compassionate people work closely with service users and their families to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.


You will be working with our performance data, to collate, interpret and produce comprehensive reports. This will involve analysing a variety of information published by Public Health England, service user, family and carers feedback, in addition to other unique data sets. You will be confident in selecting the appropriate analytical approaches that deliver results and assist the monitoring and improvement projects to steer its operational direction.


You will also work closely with our development managers to help build Cranstoun’s knowledge and evidence base for use in winning new business. This may involve developing systems and processes to collect unique data about projects, innovation and wider recovery and health outcomes within the organisation. Intelligence gathering is also critical and, as our business and performance analyst, you will be responsible for gathering local and national intelligence.


We are seeking a highly confident self-starter, who has relevant experience and the ability to create, maintain and progress data implementation, taking full ownership of both the administrative and analytical functions of this role. You will need to be extremely motivated, as you will often be working alone as well as part of team.


It is essential that you are proficient at Excel at an advanced level, including advanced formulas, and have a working knowledge of database packages, VBA and working with complex spreadsheets. In addition, you will be a concise communicator, with an ability to provide clear and fluent analytical interpretation of multifaceted data, both in writing and verbally. This will be combined with effective administration skills, accurate and strong work ethic to meet stringent deadlines and the ability to deliver a quality service. An understanding of the substance misuse and health care sector will be of benefit but not essential. 


Above all, you’ll be interested in becoming part of a diverse and energetic environment and welcome the opportunity to tackle challenges, look for solutions and ultimately work in a sector that impact’s on people’s lives.


This post is subject to a Standard DBS Disclosure.


Unfortunately, we are unable to accept CVs.


Closing date: Friday 6 September 2019.

Interview date: 20 September 2019.


We welcome applications from all sections of the community.

Working towards equality. Registered Charity No. 1061582.

Refreshed on: 29 August 2019
Closed date: 06 September 2019
Job ref: 883
Tags: Admin, Business Development