Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care and support needs. We are committed to providing responsive, person centred care which promotes the independence, wellbeing and social inclusion of the people we support.
We require an experienced, enthusiastic, resourceful and innovative individual to work as a member of the ICT team and take responsibility for all general office administration duties. The post-holder will be required to provide a complete range of administrative support for the department and play a key role in ensuring the objectives of the department business plans are carried out. The post-holder will be required to provide basic training support to users of technology across the organisation and to maintain and update all relevant records associated with the above.
Reporting to the IT services Manager, this post has administrative responsibilities within a specialist/technical area, which will require a level of appreciation and awareness of Creative Supports IT systems however it is an administrative role and not an IT technical post. The post holder will be working alongside the IT assistants, providing administrative support, and basic user training as necessary. The ability to train staff in the use of I.T and communicate in a clear fashion free of jargon will be necessary if the post holder is to succeed in this position. The post holder will be required to liaise with staff at all levels and with hardware and software vendors as required, to ensure the smooth operation of the IT And Communications systems.
This is a unique opportunity for you to join the IT Team in a role that is responsible for the provision of a wide and varied range of IT administrative support duties, including acting as a first point of contact for all incoming telephone calls and queries, referring issues to IT support staff for action as appropriate.
We are looking for someone who:
Demonstrates a great positive attitude
Shows consistent integrity, trust and fairness and embraces equality and diversity
Delivers time after time
Makes a difference every day
Uses good judgement and initiative to find solutions
Is committed to learning and being the best through continual learning and development
Following an initial induction period to the company the role will be based in our friendly IT team operating from our Head Office in Stockport. Willingness to travel and work flexibly dependent on priorities and deadlines is essential.