How to apply
Creative Support is a successful national Charity and Registered Provider of Social Housing with an annual turnover in the region of £100 million. We are recruiting for a person centred, passionate and motivated Project Manager to lead our recovery focussed mental health supported accommodation service in Hyde, Tameside.
You will be responsible for leading the delivery of support to adults with mental health needs supporting them with their individual recovery and enabling them to achieve a greater level of independence. Working closely with other professionals you will help to deliver consistent, person centred services which meet the needs and preferences of individuals whilst holding the ability to supervise and mentor a staff team.
You will have previous at least 2 years practitioner and staff supervisory experience, knowledge and a good understanding of working with people with mental health needs and substance misuse. You must be skilled in assessment and support planning, and the assessment and management of risk. Additionally, you will manage and deploy staff effectively to meet the needs of service users and will have excellent communication skills both verbal and written in addition to being IT literate. You must have a hands on approach and be able to role model and mentor staff.
Specific duties and responsibilities will include:
Supervision, coaching, performance management and support of staff
Ensuring all tenants have a designated Key Worker that work closely with the individual in an outcome focussed approach.
Ensuring there are clear goals and expected outcomes for each tenant with a defined pathway towards greater independence
Co-ordinating a programme of regular person-centred outcome focussed reviews which put each person’s views and unique journey at the heart of planning and decision making
An ability to instil and maintain a culture of continuous improvement for the project, through dialogue with tenants, their families, advocates and staff
Working closely with families, local multi-disciplinary teams and community based agencies to provide holistic, wrap around support
Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
Facilitate service user engagement, involvement and peer support
Ensure that there are robust methods of quality monitoring
Oversee risk management and wellness recovery action plans as appropriate to each tenant so as to monitor and respond to changing needs.
Provide key performance indicators, identifying and planning actions required.
You will provide excellent customer care and proactively communicate with stakeholders in respect of risk management and the care and welfare of the people we support. You will have a strong ethical duty of care and a commitment to safeguarding vulnerable individuals. You should relish a challenge and be able to actively think outside the box, when it comes to the management of this service.
Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect. You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities, able to work collaboratively and professionally with the people we support, their families and professionals/multi agencies.
You will be hard working, resilient and reflective with the ability to accept supervision and be accountable for your own practice. You will be required to be flexible to the needs of the service.
You must be well organised, professional and credible with colleagues from the multi-disciplinary team. A commitment to your own continuous professional development is essential. In return we will support you to access training and to keep abreast of current thinking and evidence-based practice in the field of mental Health.