37.5 hours per week full time. Based at Head office Stockport with some national travel.
Creative Support is an established not for profit social care company with an excellent level of achievement at rating Good with CQC (Care quality commission) supporting over 7,000 vulnerable adults. We have 30 year history of delivering high quality services.
We are looking for a competent and caring individual who is flexible and interested in carrying out a diverse and rewarding role as a Quality and Information Administrator at our head office in Stockport. You will work proactively within the Quality team in order to ensure information that comes into the quality team is well managed and acted on.
The successful candidate for the Quality and Information Administrator post will have a proven experience in administration and preferably in customer care. You would preferably have some experience of social care or a related field and have knowledge of safeguarding. You will be an excellent communicator verbally and in writing and have a high level of IT skill. You would be working within our professional Stockport based Head Office team and offer support to our senior manager’s in dealing with some of the more complex complaints and customer feedback. You will also be responsible to log and draw reports from a range of incidents data and promote a reflective and learning culture based on the range of information we receive.
The role will also support our Quality team to carry out remote audits and follow up on full audits to ensure action plans are addresses. You will get full support and training in the role. As you will be working within the Quality team there will be some national travel involved in supporting quality audits. As part of the head office team you will offer meeting support in setting up and minuting meetings at the office and virtual meetings.
We would like to assure you that Creative Support works as a Covid safe employer with excellent infection control systems in place at our head office base and services.
Interviews start with Zoom meeting on Friday 14th May 9.30.