An exciting opportunity has arisen to join our not-for-profit organisation as a Service Administration Officer. We are seeking a Graduate or professional that is highly proactive and well-organised to support all administrative output. Our friendly, established Registered Office is the base for Creative Support’s London services and you will provide efficient and responsive administration support to services dedicated to supporting adults with learning disabilities, as well as older people with a range of support needs. A good standard of verbal and written English is essential, as well as an interest in working in the not-for-profit/health and social care sector.
The Service Administration Officer works closely with the Service Director, Service Manager and wider team to ensure excellent service standards and staff performance management. You will also regularly liaise with our Head Office and all local partner agencies, including social services.
An approachable manner as well as excellent customer care skills and professionalism is essential. You must have a warm and helpful telephone manner and the ability to take detailed messages and signpost individuals to the appropriate people, triaging calls and action taken. The role requires an individual with excellent attention to detail as well as the ability to multi-task to complete administrative tasks. The skills to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook is essential. You will enjoy working as a team as well as using your initiative and working independently, with experience of working in a busy office also being essential.
You will receive visible and supportive management from our team and the opportunity to gain valuable experience in the health and social care and not-for-profit sector in this fulfilling and varied role. Potential candidates will be based in North London (Archway) but may occasionally travel to other parts of London to support our services.
Creative Support is a Stonewall Diversity Champion and equal opportunities employer, committed to delivering local high quality care through a well-established and supported local work force.
The client requests no contact from agencies or media sales.