Database Manager Jobs
Individual Giving Manager
Join Police Care UK as our Individual Giving Manager
About Us: At Police Care UK, we're dedicated to reducing the impact of harm on police and their families. With roots tracing back to 1926, we've evolved from two merged charities, the Police Dependants’ Trust and The National Police Fund, to become leaders in the blue light sector. Our mission is to provide ground-breaking research and programs nationwide, supporting officers coping with exposure to trauma. From strategic initiatives to individual counselling, we're committed to making a difference. Join us in championing the welfare of our police community.
Position Overview: We're seeking an experienced Individual Giving Manager to lead our Individual Giving program. Reporting into the Head of Fundraising, you'll be responsible for developing and delivering fundraising appeals and regular giving campaigns. Your mission is to inspire supporters, cultivate a sense of ownership, and secure regular, committed donations to support our vital work.
Main Responsibilities:
- Project manage, deliver, and develop fundraising campaigns across various channels including direct mail, email, digital, social media, radio, press inserts, and advertising.
- Grow and manage the regular donors’ scheme, Payroll Giving, In-Memory giving, and appeals, contributing to the overall fundraising strategy.
- Champion the use of data and insight to drive regular giving, utilizing databases for effective prospect and donor management.
- Monitor, evaluate, and forecast campaign performance, ensuring targets are met and providing reports as required.
- Manage and review all copywriting and creative processes, maintaining tone and key messages for appropriate audiences.
- Collaborate with the wider fundraising team, including Corporate Partnerships, Major Donors, and Trusts and Foundations, to maximize opportunities.
- Adhere to the charity's policies and processes, providing support to the Head of Fundraising and working closely with colleagues to optimize fundraising opportunities.
- Champion Police Care UK and the support it provides to our police community.
Person Specification:
- Proven track record in developing and implementing successful regular giving strategies and campaigns.
- Demonstrated ability to raise substantial fundraised income and achieve targets.
- Effective stakeholder management skills, both internally and externally.
- Experience in budget management, reporting, and forecasting.
- Proficient project management skills.
- Strong communication skills to influence, motivate, and persuade donors.
- Working knowledge of data analysis and performance metrics.
- Familiarity with Microsoft Office, CRMs, social media, and web platforms.
- Proactive, self-motivated, and adaptable.
- Empathy with the police service and understanding of the welfare needs of police officers and their families.
Desirable:
- Experience working with external creative agencies.
- Volunteer management experience.
- Experience in organizing fundraising events.
- Strong presentation skills.
- Knowledge of lottery management and legislation.
How to Apply:
If you're ready to make a difference and meet the criteria outlined above, please submit your CV and a cover letter as soon as you are ready. Join us in supporting our police community and making a meaningful impact on their well-being.
Applications will be reviewed on a rolling basis.
Limitations:
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time-to-time in the light of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Head of Fundraising, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy:
Police Care UK is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. We provide equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the charity, volunteers, workers or contract workers on the grounds of their age, class, disability, gender identity, marital status, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion, belief, sexual orientation, or class. We particularly encourage applications from those with diverse backgrounds.
Location: Hybrid/Woking
Contract: Permanent, Full time
Salary: £35,000 - £40,000
Closing date: 13-05-2024
REF-213 295
StandOut is a growing charity, entirely funded by charitable donations. As Fundraising Officer (Trusts) you will be working alongside the Fundraising and Development Manager to ensure we have the necessary funding needed to navigate the next stage of our development, consisting of an ambitious strategy and plan for growth over the next two years.
You will be self-motivated and proactive as you support the development of our approach to fundraising through trusts and foundations. You will identify new opportunities, write compelling proposals and drive ongoing engagement to increase our income.
Our aim is to reach a sustainable income of c. £1 million within the next three years, enabling our coaching team to work with more participants preparing for release, empowering them to realise their potential. Approximately 70% of our income is from trusts and foundations and we anticipate this will continue for the foreseeable future. We have a strong base of funders from which to work, and this role is intended to build on those relationships and develop new ones. This will ensure we have long term, sustainable funding for the future.
The client requests no contact from agencies or media sales.
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Actively Interviewing
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This is an exciting opportunity to be a part of a dynamic, empowering programme that centres sustainable change in the domestic abuse landscape.
The Role:
The successful Training lead will head our “Rise for Change” domestic abuse training programme and have the exciting opportunity to continue to grow the programme’s success to date. Rise for Change is a trauma informed domestic abuse training programme for non-specialist professionals. Uniquely created by our subject matter experts, our training directly addresses the need for intersectional and trauma informed domestic abuse training for professionals in all sectors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to domestic abuse both within the workplace and in the wider scope of their lives.
The role will be responsible for the delivery and upkeep of our current training packages, development of further training and the management of current/ new stakeholder relationships. This role will also serve as a subject matter expert on domestic abuse across our global digital programmes.
Postholder Reports to: the Global Programmes Director, Hope After Harm
Our Team Values:
- Passion driven and dedicated to sustainable change.
- Committed to listening and learning knowing this makes us stronger when we lead and speak.
- Tirelessly place survivors and those with lived experienced at the heart of what we do.
- Maintain integrity through compassion, consistency, and transparency.
This is what the Training Lead will do at Hope After Harm:
- Work in line with our values.
- Deliver remote training to professionals, organisations and businesses (some flexibility may be required for limited ad-hoc in-person training).
- Upkeep current training packages and development key content as required.
- Complete needs analysis of the sector and ensure our packages remain in line with need and best practice.
- Maintain new and established relationships with key partners and stakeholders through regular meetings, problem-solving and support to ensure the longevity of relationships and continuous buy-in.
- Engaging with organisations and stakeholders to gain their custom, establish needs and tailor packages/delivery to suit their needs.
- Develop and co-ordinate communications through various channels such as social media, Linked-in and event sites to gain custom.
- Maintain accurate recording and reporting of training/project delivery, including a training delivery calendar, CRM and all administrative processes and wrap around support.
- Providing ongoing advice and support to organisations in receipt of training and obtaining/responding to feedback.
- Respect and value the diversity of the community in which the training will be delivered and recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
- Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
- Alongside the Digital Programmes Manager, be responsible for ensuring ongoing income generation from client buy in and single ticket sessions.
- Maintain our current CPD accreditation and standards required within current/ new training packages and their delivery.
- Ensure delivery of agreed KPI’s.
This is what you will bring as the Training Lead at Hope After Harm:
- A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens, including the impact and mitigation of vicarious trauma.
- An experienced, highly skilled trainer with the ability to engage people through remote and in-person delivery.
- Hold a “Train the Trainer” qualification or be willing to obtain one during onboarding.
- Have a good understanding of the nuances of culture, race, sexual orientation and gender identity within domestic abuse and sexual violence, and be committed to intersectional ways of working.
- Knowledge of adult learning techniques.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
- Plans and prioritises work effectively, with the ability to manage projects and multiple deadlines
- Motivate individuals and agencies to move through courses of action and decision-making processes.
- Independent worker who takes responsibility for own workload and takes initiative to gain additional opportunities for the programme.
- A kind and compassionate person, who understands the importance of participant safety and well-being as a part of training delivery.
- Places the survivor at the centre of all that you do.
- Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
- Experience of using Canva as presentation platform.
- Knowledge and previous experience of using CRM’s, such as hubspot, to track client engagement.
- Experience in driving and implementing marketing/advertising strategies
- Strong reporting skills in quantitative and qualitative forms.
- An understanding and experience of CPD accreditation is desirable.
All Workers have a responsibility to work with colleagues in maintaining service delivery, general related tasks will be discussed during the interview process and upon appointment of role.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore be expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.
(This post is offered on a fixed-term contract for 12 months from the start date, with possible extension beyond this dependent upon funding)
Who are Hope After Harm?
Thames Valley Partnership T/A Hope After Harm is an established charity of over 30 years, delivering a range of services to support those who are vulnerable or at risk of exclusion. We work to develop long-term solutions to the issues of crime and social exclusion and work at both practical and strategic level to influence policy and share good practice. We run market leading technological programmes that help change and save the lives of survivors of domestic abuse and deliver specialised training to professionals and organisations to ensure we all play our part.
For this role you will need:
· To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.
· To be able to deal with all information on a confidential basis and understand data protection requirements.
· To have Citizenship of the UK or have entitlement to work in the UK
Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.
Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
To apply for this role please submit a cover letter of no more than 1.5 A4 pages explaining why how your skills and experience align with the job specification.
To ensure fairness, applications without a proper cover letter will not be considered.
The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Bedford and HMP Littlehey
Location: Bedford
Salary: £27,584 FTE
Hours: Full time (35 hours per week)
Job Type: Full time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Bedford and HMP Littlehey. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Bedford and HMP Littlehey, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This is a full time role and will be split between two sites with two days at HMP Littlehey and three days at HMP Bedford. Part time positions may be considered. This role will be prison-based.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 1st and 2nd May 2024.
REF-213073
Job Title - Head of Fundraising and Philanthropy
- Reports to the CEO
- Responsible for the Senior Fundraising Manager
- Location - London (EC1V 0JR)/ Remote
- Full time (35 hours)
- Salary £58 - 60k (including London weighting)
- Annual leave - 25 days (rising to 30 days after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.
- Other benefits - 7% employer pension contribution, cycle to work scheme and employee assistance programme.
Introduction
The Prison Reform Trust (PRT) was founded in 1981 to inform public debate and improve prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. Fast forward to today, the prison population in England and Wales is almost 87,000 and is projected to rise to 106,300 by March 2027. We overuse prison for non-violent and persistent crime, and we choose to send people to prison for a long time, and it continues to grow.
Our mission is clear. We are working to create a just, humane and effective prison system by influencing decision-makers opinion formers and the public to 1) reduce the use of prison; 2) Improve conditions for prisoners and, 3) promote equality and human rights in the criminal justice system.
Income in 2023 was £2.06 million, with most of our income portfolio reliant on trusts and foundations. We have just been through a strategic development period and as a part of that we have uncovered significant untapped potential for philanthropic and relational based income growth. We are now seeking a newly designed, ‘Head of Fundraising and Philanthropy’ to lead the whole fundraising programme, but with a specific focus on developing the philanthropy and corporate programme to take Prison Reform Trust to the next level.
You will be a seasoned relational fundraiser, have entrepreneurial flair, be creative and have the ability to influence at the highest of levels. If this sounds like you, you will be joining a reputable organisation with exceptional leadership, extensive networks and you will have the opportunity to grow and lead a small team as well as being a part of senior management.
Overall aim
· To maximise and grow Prison Reform Trust’s income by leading and implementing the fundraising strategy, ensuring targets are met and exceeded and in line with evolving needs, with a particular focus on unrestricted and core income growth
· To lead on identifying, researching, proposal writing and engaging donors in a relational manner including, philanthropists, family foundations, trusts, corporates, low level individuals and senior volunteers.
· To lead and focus on building relationships with existing, lapsed and new donors to maximise long term income for PRT
· Effective management of fundraising campaigns and donor touchpoints, providing excellence in stewardship and excelling in cultivation tactics to move donors along the journey
Key responsibilities
Leadership, strategy, planning and reporting
· Developing, implementing and performance managing the fundraising strategy in line with PRT’s organisational strategy to ensure income growth and diversification across all income streams
· Develop, manage and monitor the fundraising budget and financial targets with a particular focus on maintaining a healthy unrestricted to restricted income profile to ensure future investment into the fundraising programme
· As a member of the Senior Management Team, regular reporting to Senior Leadership Team and Board
Fundraising and Philanthropy
· Build deep and rich relationships with donors and funders, ensuring that stewardship is best-in-class to maximise each partnership to its full potential
· To utilise PRT’s network to build and grow a new philanthropy and partnerships programme at PRT
· Aligned with PRT’s strategic funding priorities and core work, develop proposals and bids for large scale, multi-year funding opportunities
· To lead on new business opportunities for fundraising at PRT. This includes identifying and qualifying prospects and partners, network mapping and cultivating them to their first gift with support from the development manager to take the relationships forward
· Oversee the management of grant funded projects to ensure that they are being delivered to the highest quality standard to meet donor requirements and reporting to be submitted on time
· Lead and oversee the development and delivery of fundraising products and activating activity
General
· Maintain excellent working relationships with other teams within the organisation especially service delivery, campaigns and finance
· Assist in developing and maintaining an effective website so donors have a seamless user experience
· Positively contribute to the effective running of the organisation including taking an active role in the management team
· Undertake any other relevant duties or responsibilities delegated by the CEO or Deputy Director
· Ability to work outside normal office hours/flexibility for events and networking opportunities
· Responsible for maintaining key fundraising memberships and ownership of fundraising policies and procedures
Key result areas
· Focus on building a new philanthropy and partnerships programme to diversify the existing fundraising programme (Trusts & Foundations and individual giving) to drive unrestricted growth and the financial strength of PRT
· Strategic prioritisation of staff time that will yield greatest results and maximise ROI for the long term
· Securing gifts and donations, and working with senior volunteers to support the ‘ask’
· Exceptional leadership, creating a robust programme that is rigorously measured to continuously improve the fundraising programme
· Leading and managing an experienced Senior Fundraising Manager, and supporting their growth
Experience and qualifications
Essential:
· Extensive experience in a senior fundraising role, with a focus on unrestricted giving
· Extensive experience and a proven track record of delivering and growing income from philanthropists (5 and 6 figure gifts)
· Experience of raising money from companies (5 and 6 figure gifts)
· Evidenced experience in cultivating and building relationships with donors / supporters and stewarding key funders
· Experience of overseeing a trusts and foundations programme
Desirable:
· Experience of working with Trusts and Foundations and large scale charitable trusts
· Experience of building joint bids in consortiums
· Fundraising qualification
Knowledge
Essential:
· Knowledge of the voluntary sector, including market and donor trends
· Knowledge of family foundations, ESG/CSR and grant giving bodies
Desirable:
· Understanding of criminal justice sector
Skills
Essential:
· Excellent communication skills, both verbal and written, with the presence and authority required to speak at senior levels.
· Ability to work as a part of a team and on own initiative
· Strong planning and ability to deliver to deadlines
· Ability to prioritise and to say no when opportunities and requests do not maximise the value of your time
· Experience of using Microsoft 365
· Strong people skills for building relationships and networking with external stakeholder, team members and key contacts
· Strategic thinker with the ability to multitask
· Experience of staff management
· Experience of using fundraising databases for financial and relationship management
Desirable:
· Experience of delivering fundraising events
· Experience of working with corporate donors to maximise pro-bono opportunities
Personality style and behaviour
Essential:
· A genuine and enthusiastic commitment to the Values, Vision and Goals of the Prison Reform Trust
· Confidence in external facing activity for example and being an active spokesperson for PRT for fundraising activity and general media for PRT
Equality and diversity
PRT is an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work.
We welcome applications from anyone who may have direct experience of prison.
How to apply
If you would like an informal chat about the role please contact our CEO, Pia Sinha.
To apply please send your CV and covering letter addressing how you meet the above criteria to by Tuesday 7th May 2024.
Interviews will be held at our offices at 15 Northburgh Street, London EC1V 0JR on;
Stage 1: Thursday 23rd and Friday 24th May
Stage 2: Friday 7th June.
Thank you for your interest in working for the Prison Reform Trust.
To achieve positive change for people in prison and the wider criminal justice system.
The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Bure and HMP Norwich
Location: Norwich
Salary: £27,584 FTE
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Bure and HMP Norwich. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Bure and HMP Norwich, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This is a full time role and will be split between two sites at HMP Bure and HMP Norwich. 2 x part time positions may be considered. This role will be prison-based.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 29th May 2024.
REF-213421
We are looking for someone to run our helpline and perform general administration office duties from our Birmingham office. A large part of this role is to provide emotional support to traumatically bereaved members when required.
Candidates must have a history of providing emotional support to emontionally distressed or vulnerable people.
The Office Assistant will be accountable to the Office Co-ordinator, and they must be able to fulfil a variety of administration and digital tasks. They will also assist staff and trustees in the delivery of the charity’s projects and possess good digital and face to face communication skills.
Please read full Job Description (attached( before applying
The client requests no contact from agencies or media sales.
Prison Facilitator - Bank Staff (North Region)
Location: Manchester
Department: Prison delivery
Contract: Temp
Salary: £116 per day
Shannon Trust Prison Facilitator - Bank Staff (North Region)
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the North region. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the North region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including some overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 15th and 16th May 2024 (online).
Benefits:
Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Senior Helpline Advisor
Do you want to make a difference every day? Do you have resilience and adaptability? Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?
If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)
In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.
Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)
Location: London/hybrid
Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)
Contract: Fixed term until 16th January 2025
Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).
Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Senior Triage Officer - Children and Young people’s Service, you will be:
- Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
- Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
- Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
- Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
- Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
- Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice
About You
You will need to have the following essential skills:
- The ability to undertake impact and risks assessments and identify appropriate support
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
- Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
- Ability to work independently and as part of a team, sharing, coaching others.
- Good communication skills, both verbally & written and ability to demonstrate empathy
In Return…
Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity and paternity payments
- High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
- Employee assistance programme and wellbeing support
- Ongoing training and support with opportunities for career development and progression
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities
You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.
Please note this role is being advertised by NFP People on behalf of our client.
Prison Facilitator - Bank Staff (South Region)
Shannon Trust Prison Facilitator - Bank Staff (South Region)
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the South region. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the South region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including some overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed.
Employee benefits include paid expenses and travel, a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 15 & 16 May 2024 (online).
Salary: £116 per day
Hours: Various
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Closing date: 08-05-2024
REF-213 354
Reading Specialist Lead - HMP Foston Hall
Location: Derby
Salary: £19,800
Hours: 21 hours (3 days per week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy across a number of prisons. We now have the opportunity to provide a service at HMP Foston Hall (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy programme at HMP Foston Hall, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 28th May 2024.
REF-213423
Prison Facilitator - HMP Aylesbury
Location: Aylesbury
Salary: £16,550 (£27,584 FTE)
Hours: 21hours/ 3days per week
Job Type: Part time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Aylesbury. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Aylesbury, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 23rd May 2024 (online).
REF-213246
Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.
We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.
The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.
You could be the right person for the role if you have
- A minimum of two years’ experience of undertaking administrative duties
- Experience in delivering services in a confidential environment
- Responding to queries and problem solving
- Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
- Ability to demonstrate a methodical, organised and flexible approach to work
- Competent multi-tasking skills
- Full driving licence and access to a reliable vehicle with business insurance
We're keen to hear from you if you are looking for a new and exciting challenge.
In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.
This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us
Closing date for completed applications is Midnight on Thursday 2nd May 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role Therefore, if you are interested, please submit your application as early as possible.
Job Type: Full time, Permanent
Full-time hours: 37.5 per week
The client requests no contact from agencies or media sales.
Reading Specialist Lead - HMP The Verne
Location: Portland
Salary: £33,000
Hours: Full time (35 hours per week)
Job Type: Full time
Contract Type: Permanent
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy across a number of prisons. We now have the opportunity to provide a service at HMP The Verne (subject to contract award). Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy programme at HMP The Verne, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 15th May 2024 (online).
REF-213245
We have an opportunity for a Service Delivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in our Ashford, Kent office
What is the role about?
A new project to support survivors of Domestic Abuse named 'SAFER' means we have a vacancy in the Administration Team. Undertaking a range of administration tasks to support the Kent Team in their day to day operations helping people affected by crime. Using a range of databases to enter or retrieve information, communicating with colleagues, the police and other agencies by e-mail and telephone and receiving and responding to internal and external queries and referrals.
You will need:
Our ideal candidate is someone who is resilient, confident, happy to work as part of a team and willing to constantly learn and adapt to new situations. They will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.