E1, London
£36,874 per year
Permanent, Full-time
Job description

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This is an exciting time to join as we are now recruiting for 4 brand new Case Managers to join our existing team. We are expanding the team to support our housing-led approach for people experiencing homelessness.

In the first months of the role, the focus will be on a short-term housing led approach for a caseload of 10-15 people experiencing homelessness including those in temporary and emergency accommodation, facilitating access to more stable accommodation as part of the exit from hotel provision. This is part of the London response to the coronavirus pandemic. The role will then move to focus on provision of the existing case management service which works across London to provide housing outcomes for our guests at Crisis at Christmas


About the role
As a Case Manager, you will provide flexible person-centred support to guests from initially the hotels and then the Christmas project both during the week and afterwards, helping them to access and maintain accommodation. You will establish open and trusting relationships with guests who are/have been living on the streets or in temporary accommodation, offering high quality information, advice and support. Through establishing internal and external partnerships you will support clients to access services and achieve their outcomes. You will be supported by an administrator to record and monitor the progress of clients, ensuring the data is accurate.


About you
To be successful in this role you will have experience of working with people with complex needs who are experiencing homelessness, knowledge of trauma informed approaches with the ability to reflect on your own practise. You will be a highly skilled communicator and a great team player with the ability to form good networks to help provide solutions for the people we support.

As a member of the team you will have access to a wide range of employee benefits including: 

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found our website.

Closing date: Sunday 14th June 2020 (23:59)

Interviews will be held remotely via Zoom on the 25th and 26th June

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Refreshed on: 06 June 2020
Closed date: 14 June 2020
Tags: Support Worker, Housing Management

The client requests no contact from agencies or media sales.