B9, Birmingham
Edinburgh, Edinburgh
E1, London
£35,973 per year
Permanent, Full-time
Job description

Location: Any Crisis Skylight – Birmingham B9, Brent NW10, Coventry CV1, Croydon CR0, Edinburgh EH8, London E1, Liverpool L1, Newcastle Upon Tyne NE1, Oxford OX1, South Yorkshire S63, South Wales SA1.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role

As Client Information Systems Consultant, you will help to support and further develop our newly introduced case management system MAPS (Member Achievement and Progression System). MAPS is built on MS Dynamics 365 and SharePoint, and uses Power BI as a reporting tool. MAPS enables our staff to fully support the homeless people they work with while also providing data for service management and research.

Your role will be to provide support to our 400+ users in our 11 Skylight Centres around the UK and to continue to develop the solution in line with their requirements and the evolving needs of Crisis as an organisation. You will be developing and implementing new customisations in Dynamics 365 and also developing reporting solutions and dashboards using Power BI. When new functionality is developed you will be involved in delivering training to end-users.

The role can be based in any of our 11 Skylight Centres around the UK and will require some travel to all 11 Skylight Centres and occasional overnight stays.

About you

To be successful in this role you will have:
· demonstrable experience of developing solutions in Dynamics 365 and Power BI
· strong knowledge of MS Office and SharePoint
· experience of working in a cloud-based environment
· ability to communicate with many different types of audience
· the ability to manage your own time

Above all this, you will share our organisational values, which are central to all that we do.


As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

To apply, please complete the online application form by clicking 'Apply Now'. In your application please provide answers to points 1, 2, 3, 4 and 7 from the person specification.

Closing date: 10 December 2019 (11.59pm)
Interview date: w/c 13 January 2020

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Refreshed on: 04 December 2019
Closed date: 10 December 2019
Tags: IT, Business Development

The client requests no contact from agencies or media sales.