Croydon, Greater London
£39,398 per year
Contract, Temporary, Full-time
Job description

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.
Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.


About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Croydon is located in the heart of the borough on Surrey Street in Croydon, directly next to the market in the centre of Croydon. Our Skylight offers 1-1 coaching around progression, work and learning, mental health and housing to support individuals to end their homelessness. In addition, we work closely with partner agencies including the street outreach team, homeless health team, mental health outreach service, Job Centre Plus and drug and alcohol outreach teams.

About the role
As Housing and Progression Team Leader you will support the Progression Manager to lead a team of inspirational coaches and learning staff delivering life changing services to people who are homeless or at risk of becoming so.

You will be directly responsible for the line management of a number of staff and will deputise as manager for the team as a whole in the absence of the Progression Manager.

Management responsibilities include leading on case management and progression team meetings, delivering 1-1 supervision and Annual Performance Reviews.

In addition, you will hold a small caseload of cases relevant to your skills and experience and will deliver 1-1 coaching and IAG, supporting your members to leave homelessness behind for good.

About you
To be successful in this role you will have:

  • Proven line management experience including managing employee performance and supporting staff through a period of change
  • Understanding of coaching approaches and the ability to ensure coaching interventions are being delivered to a high standard
  • Experience of working with socially excluded and/or vulnerable people and understanding barriers they face to bring about positive change, particularly entrenched rough sleepers

As a member of the team you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please visit our website to apply online. Candidates are required to only address points 1, 5, 6, 7 and 8 of the person specification. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: 21st June 2020 (23:59)

Interviews will be held on Friday 26 June 2020.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Posted on: 02 June 2020
Closed date: 21 June 2020
Tags: Management, Housing Management

The client requests no contact from agencies or media sales.