Greater London
London, Greater London
£36,874 per year
Permanent, Full-time
Job description

Recruitment during Covid-19
During the COVID-19 restrictions, our interviews will be through video call.

Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

This role offers an exciting opportunity to join our new London Wide Team, as a member of Crisis’ Housing First service. Working across London the team will deliver person-centred, flexible, open-ended packages of support, advice and assistance to people who are/have been living on the streets, so that they can access and maintain a safe and secure home of their own.

In the first months of the role, the focus will be on providing intensive rapid rehousing support for people who need to exit hotel provision as part of the London response to the coronavirus pandemic. Once this phase is complete, the focus will move to provision of a longer-term Housing First service.

About the role
As a Housing First Coach you will deliver high quality person-centred support, using psychologically informed approaches, in line with Housing First principles. You will establish open and trusting relationships with people who have had long histories of homelessness or in temporary/insecure accommodation, enabling them to access and sustain accommodation and enable them to exercise choice and control over their lives.

In the initial stages of the role, work will focus on providing a short-term housing led approach for a caseload of 10-15 people experiencing homelessness including those in temporary and emergency accommodation, facilitating access to more stable accommodation where they can access appropriate resettlement and wider support to end their homelessness


About you
To be successful in this role you will be a self-starter, flexible and have experience of working collaboratively as part of a team and with internal and external partners. You will have experience of working with people who have faced severe and multiple exclusion and who may have complex needs and an understanding of the needs of people who have been homeless for long periods of time. You will be willing and able to provide practical assistance with moving into and maintaining a home – including direct help where necessary with tasks such as shopping, budgeting, cooking and cleaning.

You will also have a knowledge of Housing First and Housing Led approaches and the ability to work within a psychologically informed approach, including strengths-based approaches.

As a member of the team you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please click apply. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Sunday 21st June (23.59)

Location – based initially at 66 Commercial Street, London with a plan to be based in Brent, London in 2021

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work and to see out work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Refreshed on: 10 June 2020
Closed date: 21 June 2020
Tags: Support Worker, Housing Management

The client requests no contact from agencies or media sales.