NW10, London
£39,398 per year
Contract, Full-time
Job description

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

We are dedicated to ending homelessness by delivering life-changing services and campaigning for change. Our innovative education, employment, housing and well-being services address individual needs and help homeless people to transform their lives.


Crisis Skylight Brent is currently recruiting Housing Team Leader to join an innovative service supporting those homeless or at risk of homelessness in Brent. The service is funded through the MHCLG’s Trailblazer programme and Brent Council and delivered in partnership with Crisis Brent and the UK’s leading investor in Social Impact Bonds, Bridges. The project aims to work with a variety of statutory and voluntary organisations as well as a range of landlords to ensure beneficiaries receive timely and appropriate support to prevent and relief homelessness.

About the role
The successful candidate will work as part of the Single Homeless Prevention Service (SHPS) team in Brent, managing and supporting a team of housing coaches with another team leader. The role requires a strong background in people, performance and data management. SHPS is a payment by results service based on client assessments, prevention and relief of homelessness and sustainment of accommodation. The role requires candidates to prepare contract monitoring information and ensure all client data and outcomes are accurate and of good quality. Team leaders will be supporting the progression manager in all aspects of project management. Candidates are expected to create effective relationships with a range of stakeholders including landlords to maximise opportunities for clients. The candidate will be required to source private rented sector accommodation and deal with housing and benefit queries.

This post is being advertised on a 12 month fixed term basis, with the possibility of extension. 

About you
The team leader will have to demonstrate experience of managing people and achieving contract outcomes. The right person will need to communicate and advocate effectively. Your approach needs to be flexible and pro-active to provide a supportive and motivational environment and work with the team to deliver high quality, person-centred support and casework. The ideal candidate will be experienced in providing holistic support to engage and positively work with vulnerable people with a range of support needs. This is an exciting opportunity for someone with strong interpersonal and contract management skills to join a focused and innovative team and work in a busy and stimulating environment.

In return, we offer an attractive range of benefits including:
· Interest free season ticket loan
· Interest free bicycle loan
· Rent deposit loan scheme
· Childcare voucher scheme
· 8.5% employer contribution pension

How to apply
Please download a copy of the job description for full details of this position which you can access by clicking the 'Vacancy Details' button on our online advert.

Please submit your online application by 11.59pm on 27 October 2019.

Interviews will be held on Wednesday 6 November 2019.

Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Posted on: 01 October 2019
Closed date: 27 October 2019
Job ref: HTL\SHPS
Tags: Social Care/Development, Housing Management

The client requests no contact from agencies or media sales.