CV1, Coventry
£28,353 per annum
Permanent, Full-time
Job description

Internally this role is known as Skylight Coordinator

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our housing, education, employment, wellbeing and mental health services help people leave homelessness, as well as one-to-one support, advice and courses we offer for homeless people in 12 areas across England, Scotland and Wales.

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our innovative education, employment, housing and well-being services address individual needs and help homeless people to transform their lives.
Crisis Skylight Coventry deliver outreach services for people who are homeless or who are at risk of becoming homeless. This is an exciting time in the development of the Skylight as the coverage of service delivery expands to reach even more homeless people in the city.


About the role

As Skylight Coordinator, you will lead the administration functions for the Crisis Skylight Coventry and Warwickshire team helping to create a positive environment for members, staff and volunteers.

You will oversee the facilities for the centres whilst ensuring that standards of administration are high throughout the Skylight.


About you

To be successful in this role you will have experience of working within office management in a busy environment, providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills, an understanding of the issues faced by homeless people and socially excluded groups, as well as the ability to deal with challenging situations and individuals with a range of needs.



As a member of the team you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days (Pro rata)


Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the red 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: 21st August 2019

Interview date: 30th August 2019

We value diversity, promote equality and encourage and applications from people of all backgrounds.  We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Posted on: 26 July 2019
Closed date: 21 August 2019
Job ref: OM/COV/0719
Tags: Admin, Operations

The client requests no contact from agencies or media sales.