E1 6LT (Hybrid)
£42,205 per year
Permanent, Full-time
Job description

About us​​​​​​​

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

It’s an exciting time to join the Philanthropy team, as there is great potential to increase the impact philanthropists can have on ending homelessness. We met our income target six months into this current year, and plan to make philanthropy one of the fastest growing income streams at Crisis by 2025. Joining the team now will mean plenty of opportunities to work closely with supporters on exciting projects and learn new skills.  

About the role 

As Philanthropy Account Manager, you will significantly contribute to and drive growth in Philanthropy Fundraising. You will have joint responsibility for ensuring that the Philanthropy income target (£3.1m in 22/23) is achieved, as well as for a personal income target. As part of this role, you will also help to set up and manage the first giving club at Crisis. 

You will build strong, long-lasting relationships with your portfolio of Crisis supporters and identify new prospective supporters. You will find new and creative ways to give philanthropists the best experience of supporting Crisis. You will also find ways that philanthropy income can play a bigger role at Crisis - by providing secure long-term funding, funding for new projects, and by using philanthropy networks and influence to help drive our strategy forward. 

You will be joining a friendly, collaborative and supportive team, who strive to deliver the very highest levels of donor experience.  

Location:  London E1 (Remote working is an option in line with Crisis homeworking policy – minimum of one day a week in the office)

About you 

To be successful in this role you will:  

  • Have a proven track record of building strong relationships with donors and securing gifts at the four to five-figure level.  

  • Be good at building relationships internally and externally. 

  • Be a strong negotiator & influencer. 

  • Be able to understand people’s motivations and inspire confidence. 

  • Be a persuasive communicator. 

  • Be entrepreneurial and creative.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

  • Pension scheme with an employer contribution of 8.5% 

  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

  • Enhanced maternity, paternity, shared parental, and adoption pay 

  • Flexible working around the core hours 10am-4pm 

  • And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.   

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 17th July (at 23:59) ​​​​​​​​​​​​​​


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team contact details can be found on our website.

More about Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Refreshed on: 04 July 2022
Closed date: 17 July 2022 at 23:59
Tags: Fundraising, Project Management