NW10, London
£39,399 per year
Permanent, Full-time
Job description


About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.


Crisis Skylight Brent, based in Harlesden, provides support to individuals affected by homelessness around housing, wellbeing, training, employment and volunteering, and support to progress towards leading independent lives.


About the role

Crisis is currently recruiting for a Progression & Housing Team Leader to join the team at Skylight Brent. The successful candidate will support the Progression Manager to manage a holistic IAG and coaching service to support people on their journey out of homelessness. The post holder will manage an aspirational team of Progression Coaches to support people affected by homelessness to make appropriate choices for future progression and housing. You will work closely with internal and external partners and agencies that will help address barriers and access relevant services. 

You will receive a full induction, ongoing training and regular supervision to support you in this role.


About you

To be successful in this role you will have a strong background of client assessment and progression, risk management, preventing and relieving homelessness and advocacy.  You will have demonstrable experience of performance and data management and delivering IAG and coaching to a high standard. You will have a good record of managing and supporting staff and achieving organisational outcomes and progression of people with complex and multiple needs. Your approach needs to be flexible, psychologically informed and solution-focused to provide a supportive, safe and motivational environment to staff, volunteers and clients within. This is an exciting opportunity for someone with strong interpersonal and organisational skills to join a focused, innovative and supportive team and work in a busy and stimulating environment.



As a member of the team you will have access to a wide range of employee benefits including:


  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days


Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.


How to apply

If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.


If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.


Closing date: Sunday 8 March 2020 (23:59)


Interviews will be held on Tuesday 17 March 2020


We value diversity, promote equality and encourage and applications from people of all backgrounds.  We particularly welcome applications from people with lived experience of homelessness.



For more information about our work and to see our work in action, please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Posted on: 14 February 2020
Closed date: 08 March 2020
Tags: Social Care/Development, Housing Management

The client requests no contact from agencies or media sales.