E1, London
£48,688 per year
Permanent, Full-time
Job description

About us
Crisis is the national charity for homeless people. We help people directly out of homelessness, and campaign for the changes needed to solve it altogether. We know that together we can end homelessness.

About the role
Crisis’ ambitious Marketing and Communications team is growing, so that we can build large-scale public support for our goal of ending homeless for good. This exciting new role will help to lead a step-change in our marketing activity, bringing together our existing marketing and digital functions with newly created digital marketing and supporter engagement teams.

As a member of the team you will have access to wide range of employee schemes and benefits including:

- Interest free season ticket loan
- Interest free bicycle loan
- Rent deposit loan scheme
- Childcare voucher scheme
- 8% employer contribution pension

Alongside our excellent staff benefits, we are committed to your ongoing training and development to build your skills, experience, and career.

How to apply
Please click apply to be taken to the Crisis online jobs portal. The job description can be downloaded by clicking the 'Additional Details' tab to the upper right hand side of our advert.

Closing date: Sunday 3 November

Interview dates: Thursday 21 November

At Crisis we value diversity, promote equality, and challenge discrimination, and we encourage and welcome applications from people of all backgrounds. If you need to request an application in an alternative format, please contact the HR Team using the information on the Crisis Jobs site.

Person Specification


1 Substantial experience within a marketing or digital role at management level

2 Significant experience of leading digital and marketing programmes and campaigns with demonstrable impact

3 Excellent digital marketing knowledge with experience across content, social media, email, search and digital advertising

4 Ability to design and implement a compelling content strategy which meets multiple organisational objectives

5 An audience-centric approach with experience of commissioning, analysing and applying audience insight from a variety of sources

6 Solid understanding of supporter engagement principles and experience of designing customer/supporter journeys across multiple touchpoints

7 Experience of building digital capabilities across an organisation

8 Very strong people management skills, with the ability to inspire teams across functions to work in an integrated way

9 Very strong relationship building skills at all levels and across a complex organisation, approachable and confident

10 Strong project and stakeholder management skills

11 Excellent written and verbal communications skills with the ability to influence a range of audiences, both internal and external

12 Commitment to Crisis’ purpose and values including equality and social inclusion

Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Posted on: 16 October 2019
Closed date: 03 November 2019
Job ref: SMDEM-1019
Tags: Communications, PR, Marketing

The client requests no contact from agencies or media sales.