E1 6LT
£40,000 per annum
Permanent, Full-time
Job description

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Shop from Crisis is expanding! We currently have 9 shops across London but we are looking to grow our business over the next five years, with a view to have 25+ shops in our portfolio, and need people with a vision and appetite to join our dynamic and motivated Retail team.

Location: London – working across multiple London stores, with the option of working from home in line with the Crisis’ homeworking policy.

About the role
As Area Manager, you will head up a team of shop managers to deliver financial excellence in a supportive and collaborative environment. You will nurture a creative shop environment, one where shop teams seek to maximise income in new and innovative ways both within the shop and through new entrepreneurial channels, such as ecommerce and fundraising events.

You will, as Area Manager, work with the Head of Retail and Retail Ops Manager with the launch new shops across London and beyond, and be heavily involved with the formation of new teams to run these shops.

About you
To be successful in this role, you will have a background in either charity or high street retail and the ability to lead and motivate a team of shop managers across multiple sites. We are looking for someone who is flexible and adaptable in their approach, and enjoys working in a dynamic and changing environment.

You may have experience in managing multiple sites in either charity or high street retail.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Thursday 9th December 2021
Interviews will be held on 16th & 17th December in London


We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.
Registered Charity Numbers: E&W1082947, SC040094

More about Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Refreshed on: 01 December 2021
Closed date: 09 December 2021
Job ref: 000499
Tags: Project Management, Retail