City of London, London
£46,125 per annum
Permanent, Full-time
Job description

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role
This is an exciting time to be joining Crisis Client Services as we work towards our Vision to 'End Homelessness' for more of the members we work with. We are a value's driven organisation with members at the heart of what we do.

We have recently restructured our services here at Skylight London, with a real focus on delivering planned and structured support for our members, ensuring they receive a well-planned and supportive route out of homelessness. This will incorporate housing, employment, learning and engagement with community based partners to ensure our members get the best support when they need it. The role sits within the management team of Skylight London and will play a key part in the ongoing development of best practice.

About You
We are looking for an experienced, skilled and driven person to join the team as one of two Operations Managers within the Structured Coaching team. Working in a psychologically informed way, you will support and manage a team of highly aspirational coaches to use IAG and Coaching, to support members to end their homelessness. You will ensure the delivery of high quality, person centred coaching support and activities for homeless and vulnerable people. You will lead on quality assurance, monitoring and evaluation of our processes whilst working within Crisis operational policies and procedures and values. 

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 
 - Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
 - Mandatory pension scheme, with an employer contribution of 8.5%
 - 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your on-going development to build your skills, experience and career.

How to Apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

If you need to request an application in an alternative format, please contact the Recruitment Team, the contact details can be found on our website.

Closing date: Sunday 7th February 2021 (at 23:59)
Interviews will be held on Friday 19th February 2021


We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

More about Crisis UK
About
Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Refreshed on: 28 January 2021
Closed date: 07 February 2021
Job ref: 000190
Tags: Management, Operations

The client requests no contact from agencies or media sales.