The focus for this role will be on providing support via our digital platforms, including (but not limited to) Facebook and LiveChat.
We are looking to recruit an additional Information Officer who will support the development of our helpline services. The successful candidate will work within the Information Team to offer information and support via our digital platforms, as well as by telephone. Following a recent pilot, the Information Team will be offering LiveChat to increase the opportunity for people affected by Inflammatory Bowel Disease (IBD) to receive information and support. This will be an exciting opportunity for the successful candidate to lead this development and support our forum moderation. If you are keen to join a team who offer direct support to people living with Crohn’s Disease and Ulcerative Colitis via digital platforms, this could be the opportunity for you.
The client requests no contact from agencies or media sales.