London, Greater London
£25,000 - £28,000 per year
Permanent, Full-time
Job description

Regent’s Park is a major component of the most important town planning exercise ever carried out in London.  It is a heritage asset of international significance.

The Crown Estate Paving Commission (CEPC) is a unique independent rating body set up by statute in 1824.  Today it is responsible for the management of The Crown Estate land, being streets and ornamental terrace gardens around Regent’s Park along with the latter at Carlton House Terrace, St James’s. The CEPC is independent of The Crown Estate, The Royal Parks and local authorities.


Supporting the Director (CEO) in carrying out his/her duties in running a significant heritage body including:

  • Assistance with the day to day administration and running of the CEPC
  • Organising the diary of the Director
  • Ensuring that the Director is fully equipped with agendas, papers and other material as required for each day's schedule
  • Responding to correspondence, answering queries on behalf of the Director.  Acting on their own initiative to resolve problems and ensure that the Director's priorities and commitments are communicated clearly
  • Observing appropriate levels of confidentiality at all times
  • Preparation of paperwork and minute taking for Board/Sub-Committee Meetings and for other meetings as required
  • Managing the administration of events licences
  • Uploading data and producing rate demands and other bills on electronic databases
  • Opening, sorting and carrying out initial processing of post and incoming e mails on a daily basis
  • Day to day running of the CEPC’s office premises, supported by colleagues in the general office
  • Dealing with routine correspondence
  • Sending out postal and email communications to residents/ratepayers
  • Processing incoming payments.  Assisting on debtors and billing
  • Filing and replacing files (including Board/Sub-Committee Meeting papers and minutes)

In collaboration with colleagues in the general office:

  • Dealing with initial enquiries from telephone, e-mail and personal callers on all aspects of the CEPC’s work
  • Welcome visitors to the office and ensure all visitors are dealt with courteously
  • Maintain up to date customer relationship management database
  • Arranging appointments and helping to keep the office diary
  • “house-keeping”; including premises opening and closing routines, setting up spaces for events and meetings, posting mail, refreshments for external meetings and visitors

Other duties as instructed by the Director


The post holder must have a methodical approach and be well organised but be prepared to adapt to events and be flexible in dealing with people and situations. An interest in architectural and landscape issues would be an advantage.

The post holder must be able to:

  • Deal in a patient, calm, courteous but firm manner with residents and their agents
  • Understand, record and convey information relating to real estate
  • Demonstrate good written and spoken English
  • Apply information technology skills including Word and Excel
  • Work as part of a small team in a practical, flexible and co-operative style
More about Crown Estate Paving Commission
Crown Estate Paving Commission

We manage and maintain areas of Crown Land around the Regent’s Park and Carlton House Terrace in London.

We are responsible for... Read more

Refreshed on: 26 June 2020
Closed date: 10 July 2020
Tags: Admin, Governance

The client requests no contact from agencies or media sales.