Anerley, Greater London (On-site)
Crystal Palace, Greater London
£34,000 - £36,000 per year
Permanent, Full-time
Job description

The Crystal Palace Community Trust Operations and Finance Manager will be an important member of the team. Based at Anerley Town Hall, which is a historic, landmark building, with excellent public transport links and on-site parking for staff, the post holder will help deliver a high-quality service to all users of our building.

An important element of the role is use of financial systems such as Quick-books and Microsoft Excel. The post holder will make recommendations for future operational improvements, provide accurate, timely financial reports and help steer CPCT to deliver a positive value for money service that improves the lives of local people.

Key Responsibilities

  • Operational Management of the building
  • Finance and Risk
  • Management of front line staff
  • Management of Business Centre tenants

1) Operational Management of the Building:

  • Facilities management and space hire – oversee management of an effective reception service including community space hire.
  • Oversee building maintenance programme e.g. service contracts, one off repairs, cleaning
  • Management of IT provision to the building
  • Ensuring appropriate health and safety measures are in place
  • Ensure the building is properly secure and alarmed at all times
  • Process works, purchase orders and contracts in accordance with CPCT’s procedures
  • Ensure consumables needed are stocked                                                     
  • Comply with current legislation regarding building management


2) Finance and Risk

  • Process income received and payments made accurately
  • Provide monthly reports on finances based on QuickBooks records maintained by CPCT staff
  • Present information in good time for the Finance and Risk Sub-Group and the CPCT Board: attend and present at these bi-monthly meetings if required
  • Assist with preparation and finalisation of annual budgets to be agreed by the Board
  • Assist with preparation of annual accounts with the CPCT CEO and Treasurer for the external accountant to finalise/audit
  • Provide ad-hoc review and analysis on income and expenditure areas if specifically required,
  • Maintain and Develop CPCTs risk register to identify main areas of risk/exposure, enabling CPCT to allocate sufficient resources to mitigate these
  • With the CPCT’s General Manager develop, implement and maintain a business continuity plan (BCP) to provide physical sustainability
  • Carry out risk assessments as required to add a practical level to the risk analysis process in a clear format for the Board and other stakeholders


Management of front-line staff

  • Manage front line administrative/reception and caretaking staff
  • Provide staff with support and advice where necessary
  • Manage staff time in order to ensure consistent cover for reception and caretaking functions
  • Carry out staff appraisals in accordance with CPCT procedures


Management of business centre tenants

  • Manage day to day relationships with business centre tenants in a professional, friendly manner
  • Provide any necessary day to day support to business centre tenants
  • Keep business centre tenants apprised of any issues relating to the operation of the building

To apply please send your CV and cover letter showing how you meet the person specification. This should be in point 12 font and no more than 2 sides A4 by the closing date of 15th July 2022



Application Instructions

o apply please send your CV and cover letter showing how you meet the person specification. This should be in point 12 font and no more than 2 sides A4 by the closing date of 15th July 2022

Posted on: 15 June 2022
Closed date: 15 July 2022 at 09:00
Tags: Finance, Operations

The client requests no contact from agencies or media sales.