Job Description

Whizz-Kidz is a national children’s charity with a mission to transform the lives of disabled children and young people and we are looking for a Customer Service Manager to join our team. We work to change these young lives by providing the vital equipment, support and life skills they need.

This is an exciting time for Whizz-Kidz working with an awarded £5.3 million in Lottery funding to provide more opportunities for disabled children and young people. The grant allows Whizz-Kidz to deliver more Young People’s Services than ever before; creating unprecedented opportunities to improve the futures of disabled children and young people through clubs, camps, wheelchair skills training and work placements.

We are looking for a dynamic, enthusiastic and driven Customer Services Manager who will lead the Customer Services Team to ensure the provision of excellent customer service to internal and external customers and stakeholders, whilst providing service delivery support to all our Clinical services, Children & Young People services and the wider charity.

As an experienced manager with a proven track record of leading and developing customer service and administration teams, you will be able to manage a varied workload and have excellent prioritising skills. You will be a self-starter who is able to work independently, integrate throughout the charity and use your own initiative and innovation to resolve issues and develop our services and support.

Young disabled people are central to everything we do and we strive to include their needs, voices and experiences in all our work – giving them responsibility to help shape what we do. If you think like us, we should work together.

To apply please visit our website. 

For an informal discussion about this role please contact Maria Bellocci – Head of Service Delivery.

No Recruitment Agencies Please.

Closing Date: Midnight, Sunday, 5th March 2017

First Interview Date: Friday 10th March 2017

Second Interview Date: Tuesday 14th March 2017

Please note: only candidates successful in obtaining an interview will be contacted.

Committed to achieving equal opportunities in employment.

Whizz-Kidz is the working name of The Movement for Non-Mobile Children (Whizz-Kidz). Registered charity No. 802872. Company registered in England and Wales No. 2444520. Charity registered in Scotland No. SC042607.

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