Chelsea, Greater London (On-site)
salary circa £50,000 dependent on experience, plus benefits
Contract, 2 years, Full-time
Job description

CW+ is the official charity of Chelsea and Westminster Hospital NHS Foundation Trust including its hospitals and clinics. Our generous supporters and partners enable us to:

  • Build and enhance clinical facilities to create an outstanding healing environment for patients and staff
  • Deliver a unique art and design programme to transform the experience and wellbeing of our patients
  • Invest in health innovation to deliver exceptional patient care.

Chelsea and Westminster Hospital NHS Foundation Trust (the Trust) is one of the top performing hospital trusts in the UK. Across two hospital sites and twelve clinics we provide care to a community of over one million people.

The Trust is one of the largest A&E providers in the UK, treating over 300,000 patients each year. We are also one of the largest maternity providers in the country, delivering over 10,000 babies per annum. In addition to these core services, we also house many specialisms including a world-renowned Burns Service providing care support for London and the Southeast and a world-renowned HIV and sexual health programme which has been at the forefront of the global fight against HIV/AIDS for over 30 years.

CW+ delivers circa £1m in grants each year for the Trust and a programme of major environment and patient experience initiatives, the most recent being the development of a world-class intensive care environment. CW+ wants to ensure that appropriate research and evaluation measures are in place to assess the impact and dissemination of its grants programme within the Trust and the wider healthcare system.


Whilst impact and evaluation measurement form key CW+ objectives in the deliver of its grants programme, innovation programme and arts and design programme, a comprehensive impact and evaluation framework is not in place, but focused activity has taken place in many project areas. The post holder will be responsible for establishing robust overarching impact and evaluation systems for CW+’s charitable programmes. He/she will work in coordination with the art and design team, CW Innovation and grants team, and Trust staff to develop a systematic programme of evaluation in order to provide objective reports and data in a form suitable for dissemination to a wide range of audiences. In some instances, this is likely to entail working with external evaluators academics and researchers who are already embedded within various areas of our work, or if specific independent reports have been commissioned.

The post holder will have in-depth specialist knowledge of designing and delivering different types of evaluation using a range of methods. He/she will have experience of working with qualitative data, quantitative data and health economic data. Specifically, expertise in the design, collection, analysis and reporting of evaluations is needed. The post holder will be able to strike a balance between the need for practical evaluation approaches and academic research.

The post holder will work alongside a range of stakeholders including the Trust, NHS provider organisations across Northwest London, external partners and companies, as well as patients, clinical and administrative staff.

Main Duties and Responsibilities:

  • Lead the design, delivery and management of a high-quality evaluation programme for CW+.
  • Lead the data collection, analysis, interpretation and reporting of a range of data types (i.e. qualitative, quantitative and health economic data). This will include qualitative data collection and analysis methods (e.g. focus groups and interviews).
  • Work with clinical teams to interpret environmental data overlaid with clinical outcomes.
  • Produce high quality evaluation reports together with an associated dissemination strategy.
  • Provide expert advice to colleagues in CW+ and its beneficiaries on the methodology of evaluating the impact of health innovations. Support CW+ and Trust stakeholders in analysing the change projects aim to deliver and define suitably valid, realistic impact measurement approaches.
  • Develop and deliver specialist training sessions, resources and tools on evaluation to build the capacity and capability of colleagues to undertake evaluations.
  • Work collaboratively with project leads in the Trust.
  • Track progress and performance through a quarterly highlight report to the CW+ Grants Committee.
  • Use learning from evaluation to help design and adapt future CW+ and Trust programmes.


Essential experience, qualities & skills

  • Understanding of the aims and objectives of CW+
  • Degree plus additional specialist knowledge acquired through training and relevant experience to at least Masters level or equivalent
  • Excellent written and verbal communication skills including the ability to convey highly complex information in an accessible and appropriate form to varied audiences
  • Experience in writing high quality reports
  • Experience of managing projects
  • In-depth specialist knowledge of designing and delivering evaluations using a range of methods (e.g. qualitative, quantitative, health economic)
  • Up to date knowledge of data protection and Information Governance requirements
  • Strong analytical skills of complex and varied data for qualitative and quantitative evaluations
  • Ability to foster effective working relationships with internal colleagues as well as build relationships with a range of clinical and non-clinical colleagues
  • Ability to work very flexibly and respond to demand to handle a complex and varied workload e.g. delivering presentations, facilitating workshops, training, data analysis, influencing external stakeholders.
  • Managing external evaluators

Desirable experience, qualities & skills

  • Experience of working in/with health or social care sector
  • Expertise in data collection and analysis methods in NHS healthcare involving professionals and public/patients/service users (e.g. developing discussion guides, delivering focus groups/interviews)
  • An understanding of research ethics in a healthcare setting.
  • Knowledge and experience of dissemination routes within the healthcare sector

The role is full time on a two year contract.

More about CW Plus

CW+ is the official charity of Chelsea and Westminster Hospital NHS Foundation Trust including its hospitals and clinics.

Our genero... Read more

Refreshed on: 09 February 2022
Closed date: 22 February 2022 at 23:59
Tags: Policy/Research, Project Management

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