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Caseworker x 2 – Northern Care Alliance

Salford, Greater Manchester (Hybrid)
£33,000 - £39,000 per year
Job description

You will be joining a passionate and committed team of Day One Caseworkers based in other Major Trauma Centres, driven to make a difference to the recovery of those impacted by catastrophic injury.  Day One Caseworkers deliver an on-site, bedside signposting and support service to identify and address any issues and concerns caused by the impact of major trauma.  You will take referrals, complete initial assessments of need, support discharge planning and expertly navigate and signpost people in the aftermath of injury, including talking about and facilitating early access to legal support to aid rehabilitation.  You will also play an active role in promoting the work of Day One within the hospital and wider community, including occasional fundraising and other awareness-raising events.

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as major trauma.  Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

You will have resilience and adaptability, understand the importance of confidentiality, safeguarding and professional boundaries; have excellent communication and active listening skills and enjoy the challenge of a busy caseload.  You will be an outcome-focussed self-starter, able to work using your own initiative and demonstrate excellent organisational skills with the ability to work in a fast-paced clinical environment.  You may have a clinical background, case management experience and/or knowledge of Greater Manchester’s community and voluntary sector.

What we offer:

·       25 days annual leave plus Bank Holidays and an additional day off on your Birthday

·       Pension with 5% employer contribution

·       Employee Assistance Programme & wellbeing support

·       Ongoing training and development


Closing date: Monday 27 November 2023 at 12 noon

Interview dates: 1st interviews (virtual) Friday 1 December, 2nd in-person interviews (Salford) Wednesday 6 December

Apply:  Please email your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role to our Casework Team Lead, Andrew Brassington (e-mail address is attached pack).  Please indicate which role (or both) that you would like to be considered for – Major Trauma Hospital based and/or community based Caseworker.

Posted on: 20 November 2023
Closed date: 27 November 2023 at 12:00
Job ref: LR/NCA
Tags: Advice, Information, Advocacy

The client requests no contact from agencies or media sales.